Anyway, my complaint is about the shady attendance and hours mix ups that happen way too often. First, a lot of people just don't show up for work, and my bosses refuse to hire substitutes. In this line of work, they can get in serious trouble or shut down by the state of there are not enough people in each room.
Turnover is ridiculous--in the 8 months I've been there, we've gone through ten new hires who have quit. That's out of a staff of twenty. Because of this, the rest of us have to bust our butts to make up for it, but the administration will fudge our hours to avoid paying us overtime. I technically have an hour of overtime every week because I have people who are in my room past closing, but I don't get paid for it, and we're told to have the rooms cleaned and shut down while there are still people there.
When I was in a different room, I would work on my unpaid break because it was physically impossible to get everything done on the clock, and some bitchy co-worker tried to make me do her work as well as my own, plus an extra project my boss gave me. I'm okay with my pay because it's above minimum wage and I get an extra dollar because I have a master's degree, but the sad part is that almost everyone should be working on salary because of the education requirements but we are all paid by the hour.
The other thing is that they will change our hours and breaks with no discussion or notice. Today I was told to move my lunch break back 2 hours to help out in a room that didn't need help and apparently someone said I preferred late breaks, which is not true at all. I told them I need more than 5 minutes notice.
On top of all this is an atmosphere of gossip and spreading mean rumours, plus a couple of people who are just plain crazy, in a disgruntled employee comes back to shoot up the place kind of way. One evening I was working alone past closing and I was told not to answer the phone or door because the woman they just fired might try to get back in.
Anyway, I've always told my bosses that I'm glad to help where needed and I get that they want a family feel to the place, but switching everything around without telling me is really starting to get to me. I've been asked to come in when I got sick from food poisoning and was vomiting at work, and called early in the morning to come in early, then had my hours moved around to make up for it. The worst part is, when you ask to be given some advance notice, the bosses look at you like your just complaining to complain. What do you guys think, am I being dramatic about this or do I have a right to veto changes to my schedule? I'm getting more and more glad I'm leaving in 3 weeks!