After working for the worst place in the world, I have come across many customers and co-workers that continued to shock me at how utterly stupid they are.
I was hired as a temporary Produce worker. Being a temporary associate, you don't get any kind of discount. Even though your are helping the store make more money, you aren't even allowed the profit share that comes around. No benefits either.
Anyways, I liked Produce. I didn't have to wait on anyone, just direct people to the garlic. Easy. After New Year's Eve management informed me that I would not be on the new schedule, giving me the two weeks notice. At first I'm a little shocked because in my orientation they told everyone that 99% of the time, they hire people on permanently because of the huge turn-over rate.
They "let me go" and I was without a job for three months. Needless to say, I almost lost my apartment and had to borrow because no one would hire me. I applied back (having no other choice) and they put me in the deli as a permanent with about 50 cents more per-hour. Sounds good, right? Wrong.
Along with trying to maintain nasty fried food, we have to wait on THE PICKIEST PEOPLE IN THE WORLD. Here is ONE of the hundreds of stories. (Mind you, I've only been working in the deli since February).
There's this older guy that comes to the deli later in the night and always gets the same type of ham. He always wants it "THINLY SLICED". So, I think I'm a pretty intelligent person, I know what shaved is and what isn't, so I slice the 1/2 pound he wants. I give him the priced package and he throws it back on the counter. "This isn't what I wanted. I always come here, and you always do this to me. I want it sliced at least half that!"
Seriously. I just stand there and take in a breath. "Sir, if I slice it any thinner than that, it will be shaved."
"Fine, I want it shaved then." So I do a little experiment and slice it like one millimeter thinner. Meanwhile, he's bitching to his daughter and grandson. I give him the meat and he says "That's better."
I'm just glad there was a tall counter separating us or I would have whipped a slicer at him.
P.S. I used to be a nice, calm person. After working at Walmart, I would be perfectly fine being stranded on a desert island.
Mom and I make use of our local Hellmart due to some prices being the best option there is, and because our Hellmart actually carries some of the hygiene products we make use of. We also swing into the movie department for any new releases and because the line is simply more reasonable back there.
Unfortunately, a mother, father, grandma and hellspawn are on the loose. The hellspawn has seized an item of "I want" and is very loudly making his "I want" known, knocking things off the shelves and rather skillfully avoiding half-hearted attempts to restrain him and/or take the item away from him.
The boy is finally told "No," and relocated to the seat of the cart to prevent his rampage, but no effort is made to take the item.
They are now ahead of us in line.
Dad has been ignoring Mom and Grandma's half assed attempt to wrangle the rabid crotch fruit and asks the lady about cellphones.
At this Hellmart, the cell phone area is part of the register/island in Electronics, but a few feet further from the actual register where other things are to be rung up. The lady trades out with another cashier, a gentleman, so that the rest of us in line can be rung up. She goes to talk with the dad about his options.
The lady turned her back for a moment to do something with one of the tiny machines behind the cell phone counter. I am not sure what spurred this, but suddenly the "I want" goes flying with the force of a baseball thrown by one of the best pitchers of all time. It shoots within an inch of the lady cashier's head and SMASHES into the divider in front of her, clattering to the counter with a huge racket.
Mom (my mom) utters a growl like a tiger and gives the kid such a look that I would have shat myself, full three decades under my belt that I am if I had been at the receiving end of this look.
Silence falls. Not a sound can be heard in the electronics department.
The father and child both ignore the threat of doom shooting from my mom's eyes. Instead, he calmly orders Grandma and Hellspawn's Mom to take the little fucker away from the registers.
Mom turns to the male cashier and says, in a loud, clear voice with no fucks given about who hears it, "Those people need to control their goddamn brats."
I chime in with, "Oh yeah, we call them Hellspawn on a website I write for."
The male cashier tries for a smile, but it's weak, "Ugh, that just makes me think of the comic book character Spawn. Can you imagine those kids with Spawn armor? They'd be unstoppable."
We shuddered, concluded our business and went on our way, pausing only to give our condolences to the female cashier.
Mom: If that had been you, I would have beaten your ass, witnesses be damned.
Me: If it had been me, I would have deserved it. Then again, I never would have pulled that shit.
She just hugged me in gratitude.
May all your customers be nice,
So this story happened about 2 months after I started my job at HellMart. My shift had just ended and I was heading for the door. I don't usually bring a change of clothes because at the end of my shift I just want to get out as fast as possible.
This happened in the summer (June or July) so I didn't have a jacket. I was walking out of the store in full on uniform (no nametag.)
So in my store we have 20 registers and about 3 cashiers. The lines are terrible, especially at night. So as I'm walking past the lines a customer stops me, and this conversation happens.
Him: "Why don't you hop on a register and ring me out?"
Me: "Well I would, but I clocked out so I can't. Sorry."
Him: "I don't give a shit if you just clocked out! I want to pay for my shit. Get on a register and earn some fucking overtime and stop being so lazy."
Me: "Sir, overtime has to be approved by management, by just getting on a register; one, it wont even let me sign on, and two I would lose my job."
Him: "I don't give a shit about your job. I'm the customer, I'm always right."
Seriously? This guy wanted me to risk my job because he has no patience. I told him that there was nothing I could do and walked away. I heard him mutter "Lazy bitch."
At least I'm leaving this job in August.
Well that's all for now guys! May all your customers be patient.
By Jessica Wohl at Reuters
(Reuters) - Wal-Mart Stores Inc has sued a major grocery workers union and others who have protested at its Florida stores, the latest salvo in its legal fight to stop "disruptive" rallies in and around its stores by groups seeking better pay and working conditions.
Wal-Mart does not have union-represented workers in its U.S. stores. Nevertheless, it has long faced opposition from various labor groups including the United Food and Commercial Workers International Union (UFCW), and from a small but vocal group of current and former employees backed by the union and known as OUR Walmart.
The lawsuit filed on Friday in Orange County, Florida state court seeks "to help protect our customers and associates from further disruptive tactics associated with their continued, illegal trespassing," Walmart spokesman Dan Fogleman said.
Defendants, however, charged that the world's biggest retailer is trying to muzzle its critics.
"This is another attempt on Wal-Mart's behalf of ... silencing their employees and also the communities that support them," Denise Diaz, executive director of Central Florida Jobs With Justice Corp and a defendant named in the suit, said before reviewing the documents.
"Rather than creating good jobs with steady hours and affordable healthcare, Walmart's pattern is to focus its energies on infringing on our freedom of speech," the Organization United for Respect at Walmart (OUR Walmart), also a defendant, said in a statement.
Other defendants include the 1.3 million-member UFCW and the individuals Angela Williamson, Alex Rivera, and Alan Hanson.
The UFCW was not immediately able to comment on the lawsuit.
Wal-Mart alleged that the defendants violated Florida law through coordinated, statewide acts of trespass in several Walmart stores over the last eight months. It has asked the court for a legal ruling that would prevent future trespassing.
In the lawsuit Wal-Mart cited an example where a group of protesters projected a video promoting OUR Walmart on the side of a store in Orlando and passing out literature inside that store in July, 2012.
It alleged that a group of UFCW demonstrators returned to that same store on October 30, 2012 and "confronted the store manager and handed him a rotten pumpkin painted in support of OUR Walmart. The group left the store only after the manager warned that he had called the police."
Wal-Mart filed an unfair labor practice charge against the UFCW in November, asking the National Labor Relations Board to halt what the retailer said were unlawful attempts to disrupt its business in several states including protests that were planned for Black Friday, the busy shopping day right after Thanksgiving. In January, labor groups said that they would stop much of their picketing against the chain, while still trying to push the company to improve working conditions.
The case is Wal-Mart Stores Inc v. United Food and Commercial Workers International Union et al, 9th Judicial Circuit Court of Florida, Orange County, No. 2013-CA-004293.
Yesterday, that changed. I just got hired on at Hellmart, and it was my first day.
I have vivid red hair. I was interviewed with this hair by two different people. I was not told until I signed the job offer that I would have to dye it before my next shift or I would be fired.
On my application, it said very clearly I was unable to work Sundays, for personal reasons. I confirmed this with both interviewers. After the job offer was signed, I was told that if I did not work Sundays, I would be immediately fired, because they were hiring mostly for weekends.
I do not understand why they didn't tell me this sooner.
I was also told that it is a temporary position, and if I don't kiss a lot of ass in the next six months, my job is gone. The whole day they reminded me that I was easy to replace.
I am starting to think I got myself into something horrible.
For obvious reasons you can call me Foureyes. I am a 19 year old high school student. (Graduation in 3 months!) I live with my parents until I go to college in the fall, I pay them about 100 dollars out of my paycheck every two weeks just for bills and such. So anyway, for the last year or so I've worked for Hellmart. The pay is decent for a 19 year old, covers my bills and gives me some spending money.
I come into work to a huge rush. Electronics is always busy when I come in, so no big deal. I get on register to get the huge line down. Guy behind me on the ticket master. I finish the first transaction and then realize I have no recipt tape. So I do a quick and frantic look around, nothing. So I decide to borrow the receipt tape from the register with ticket master until the guy is done with his tickets. (Keep in mind I have a huge line and he's taking a while).
My Coworker (we'll call her Idiot) starts yelling and screaming at me that we're "not allowed to do that."
She was yelling at me in front of customers I might add. Oh, and I have seniority over her. I try to calmly explain to her that I can do that if there is a huge line and no recipt paper anywhere. She then goes off saying "WE CAN GET IN TROUBLE FOR THAT!"
She's yelled at me in the past and the pressure is really getting to me at this point that I snap and say "Stop yelling at me."
She then tries to argue saying that she wasn't yelling at me. Yeah, okay. That's why the line of maybe 10 people heard you. Anyway so I run across to the Photo department (Where I actually work. She was doing a contract for a phone so I decided to help her out.)
My Coworker in photo (greatest guy ever btw) Says I can borrow his tape because he doesn't have a line. I hear the customers getting the phone start bitching saying "Whoever hired her must have been special ed."
Classy. So I ignore them and continue to help customers. Until the one lady getting the phone starts throwing her salary in my face.
Lets go over this again. I'm a high school student who works at Hellmart. Obviously you make more than me. That's what I told the bitch.
Bitch: "I could pay your rent."
Me: "My rent is free. So anyone could pay it. She then just kept insulting me to my coworker, who was, of course, agreeing with her. Then she said this little gem.
Bitch: "I could shut down Hellmart and take your job away from your useless a**!"
Yes, she claimed that she could shut down an entire corporation by herself because she has a good job. She also complained to my manager that I was being rude. My manager never said anything. (She's awesome too.)
Karma got her because her credit score was too low for her to get a contract phone. She walked away screaming that it was ridiculous.
That bitch made me so angry that I started shaking and was biting back tears. I was just about to quit that day but later decided against it.
Well that's my (not so) short story. May all your customers be human.
Why doesn't Walmart just start nailing their former bad and rule-breaking employees to crosses in the parking lot? Or they could turn the cart return into a stockcade!
Yeah, she should be fired for stealing cookies to eat, but a fucking felony and having the entire world know about it? This is sad and pathetic. Come the fuck on Walmart, how about we arrest your ass for all the shitty awful NAT-like things you have done to all your employees for years and years and years and years and years.
The Huff Po article below said elderly maintenance worker Penny Winters revealed to investigators that she had been eating snacks at Hellmart for four years... I love how it says "revealed" We all know how it went down. It was an interrogation and they got the old lady to confess for eating snacks for years.
In the video you can see the interview with her son. He is in shock, poor guy. From his account of who is mother is, I instantly got that Penny Winters was a good person but someone that had just made some very poor choices at work and may have issues with food - perhaps she needs help? Therapy? She is a human being. Did the fucking asshole management at Walmart ever consider that?
Fuck no because they are assholes.
Instead of calling the police, Walmart Management could have simply and privately fired her (and if they had any kind of human compassion at all connect her to some kind of doctor) That's it. End of story. People are fired and arrested every day for eating company-owned food. And they should be. Everyone moves on.
But not Penny Winters.
Walmart says we are not just going to fire you. We are going to arrest you and press charges and have police interrogate you and get you to confess to more cookie eating crimes. We have to hang you on one of our shiny media crosses and splash your face and what you did across the internet for the entire world to see. It will embarrass your family. We are Walmart Penny Winters don't fuck with us.
Can you see what kind of bullshit this is? Yeah she should be terminated but arrested, coerced into confessing more snack eating, and then charged with a felony?
Walmart purposely made a big deal out of her cookie thievery to gain publicity, even though they aren't available for comment. If they didn't tip off media themselves, they know that invovling "investigators" would make it public. I'm sure the video is going to hit the internet any day. After years of posting HELMART STORIES and WALFART RANTS, I can tell you they just loves to make a media display out the employees they fire. Many corporations in the retail world feel they need to make examples out of the employees who have done them wrong.
Yeah, thanks for smacking us in the face with more hell Walmart. What's up next week, Walmart Employee fired for using too much toilet paper?
From Huff Po: An Indiana Walmart employee has been charged with felony theft for taking and eating "multiple" Oreo cookies from the store.
Penny Winters, a 63-year-old maintenance worker who earns $11.40 an hour, was arrested Monday for the Oreo theft after Walmart launched an internal investigation into the missing cookies, according to The Smoking Gun. An empty cookie wrapper reportedly tipped off company employees who began the investigation.
Surveillance footage showed “Ms. Winters select the package of cookies, open it, and proceed to consume multiple cookies during her work shift,” according to a Portage Police Department report obtained by The Smoking Gun.
After she was arrested, Winters admitted to police that she has stolen hundreds of snacks from Walmart over the past four years, according to the Chicago Post-Tribune. The thefts happened once or twice each week over the past seven months at the Portage location, and the rest at an Arizona location where she was previously employed.
She also revealed to investigators she stole the Oreos and other snacks because she didn't make enough money to pay for the goodies, according to CBS Chicago station WBBM.
WBBM notes that Walmart loses approximately $3 billion each year because of thievery, partly because of employee theft. Overall, U.S. businesses reportedly lose an estimated $50 billion a year due to such theft.
Walmart Media Relations was not immediately available for comment.
I have a story about a hellspawn. Luckily, not one of mine!
I was with Tank, who was in the market for a new TV. Not entirely sure why, the one he has works fine, but... boys and their toys. We've been to many different stores, just looking at what was available, but this story takes place a Hellmart.
While Tank was doing his talking thing with the employee, there was another family about 5 feet down from us looking at a smaller TV. With them, was a 8-9 year old boy who was throwing around a baseball (could of been a softball, I don't know my sports very well, just know it was a ball used in either baseball or softball.) Thing is, he was throwing it at the wall and catching it. They were at the end of the row of TVs, just where there was about a foot of extra wall left over. Parents, of course, wasn't doing anything to stop them.
The employee was a younger girl, no bigger than me (and I stand at a whole 5'0.) She excused herself from our group and went up to the family and said, "I'm sorry, could you please have your son stop throwing the ball? We don't want anything to break."
Mother was having none of it and yelled, "Mind your own business. Jimmy (named changed cause I don't remember it) is doing nothing wrong."
Employee: "Ma'am, he could break a TV and you would be held responsible and have to pay for the damage."
Mother: "Bullshit, that's illegal. Get the fuck out of my face before I have you fired for harassing me and my family."
Employee looked a little stunned, well okay, very stunned. Jimmy (the boy) just laughed and threw the ball some more. Just as the employee turned around (later, we learned to go call her manager) the boy threw the ball so hard, missed it, and nailed the employee right in the head. It wasn't enough to knock her out, but she did have the stunned/dizzy look to her.
I rushed over to help the poor girl out, Tank went over and ripped the ball out of the boy's hand (with much yelling from the mother saying he was trying to steal her son's items), and my son ran to the electronics desk yelling, "SOMEONE'S BEEN HURT!!!!" I was able to see him from where the employee was now sitting on the ground and there were, as luck would have it, another coworker there talking to his manager.
The mother was screaming her head because Tank "was stealing their belongings." She also started demanding discounts because she was "being harassed and bullied." Her husband was no better and demanded Tank be booted from the store for "landing his hands on his precious son, who did nothing wrong, what so ever." (Tank didn't touch the boy, at all, just grabbed the ball that the boy barely had a grip on.) And the kid... he was laughing his ass off for nailing some poor girl in the head.
However, we were able to get the truth out to the manager and the family was escorted out of the store. The girl employee kept saying she was fine, just was a little shocked, but had a nice size bump on her head. The manager had called an ambulance for her though, but we didn't stick around for them to arrive and head the verdict. My kids were complaining about being hungry and wanting lunch. The employee was thanking us for helping her and we wished her the best of luck. Tank even said he might return next week to buy a TV from her (because he liked the one we saw and was within his budget.)
On our way out, my son asks, "Is that why I can't bring toys into the store?"
Yes, dear, it's part of the reason, but even if you did bring in a toy, I wouldn't be stupid enough to let you throw it around.
I bestow upon thee the mighty and coveted Retail Balls Award, for your steadfast adherence to the rules (and laws) without buckling under the pressure of two obnoxious freaks.
I work at Hell-mart. I do not bring a change of clothes in with me, so if I ever have to buy things after work I get the "Can you help me?" from apparently blind custy's.
Normally I just say what aisle the item is on, or say "Sorry I'm not on the clock," and leave it at that.
So here I am trying to pick out a new cell phone and this woman and her daughter comes up and asks where the posters are. I work in grocery, I don't really shop in general merchandise so I point in a general direction and say "I think they're that way."
The custy, who I will now refer to as Uppitybitch, gets in a huff and tells me I need to show her where it is. I tell her I'm off the clock and she goes batshit, she starts telling me off for not helping her and asks me for my name.
Me: Why do you want to know?
Uppitybitch: To report you to management!
I flat out refuse to give her my name saying, "If I am off the clock I am not allowed to help people, it's company policy." Also the law... "How would you feel if I went to your place of business and bothered you off the clock?" by now I was very irritated.
Then I shit you not, a clown on an electric buggy comes up: hereafter known as Loony Clown.
Me: Not when I'm not being paid.
Loony Clown: If you're not going to help someone call someone-"
By this point I cut her off; Uppitybitch has walked away at this point, and I'm raving mad.
Me: I am not allowed to operate the phone, that counts as working off the clock, which is not allowed by company AND state policy."
Loony Clown doesn't like that and demands I grab someone to get her a new cart since her battery was dying. I do so just because I'm sick of her shit. When I leave I see a CSM leaving,
I ask her if she's getting the cart and she says "Hell no. I'm grabbing someone else, clowns creep me the fuck out."
Moral of the story is, if I'm not being paid to help you, don't expect me to. I'm sure plenty of you agree.
I wanna share a story about the near-year I had working at Walmart....
What was wrong with it? Lemme try to give a list without screaming.
1. I've got Asperger's Syndrome (a high-functioning form of autism characterized by slightly impaired social skills) and I was hired on through a work program to work in Electronics. But when I came for my first day, they told me I had been pushed down to a cart-pusher.... JUST a cart-pusher! I GOT DEMOTED BEFORE I EVEN STARTED MY FIRST DAY! When I asked why, they never TOLD me!!!!!
2. For the first few months, I got average hours, like 12-15 a week, (I have to rely on a special bus service to get there since I'm not exactly the best driver), which wasn't too shabby.... but when March came (I started in November)....... NOTHING! Between March and November.... I ONLY HAD ONE SHIFT ALTOGETHER!!!!!!!
3. This was the third strike and what led to me quitting. I WILL use real names because frankly I don't exactly CARE if they see this, plus the turnover rate is insane. Come November, I actually started getting weekly hours again and, on my first shift back, I got a performance review, calling me a solid worker and even giving me a 40-cent raise (yay for that), with the recommendation that I ask around for getting training at other departments. So I start offering help to customers in other sections, even getting complimented on my politeness and desire to help out.
But 3 weeks after I returned, I get pulled aside by my manager...... and THIS is what broke me....
Instead of getting complimented on actually being able to help other people.... I was CHASTIZED and told I would likely NEVER get advancement BEYOND being a cart-pusher and that if I offered to help out another customer again...... I'D BE FIRED! All they hired me to do was just push carts...... in shifts upwards of 6 hours!!
I was threatened with termination for HELPING customers out when the store was short-staffed and told advancement would NEVER happen!
I actually CRIED in front of another coworker!
A few days later, I put in my resignation. If that was how I was gonna be treated for trying to help out... Fuck Walmart.
Did I do the right thing?
I know the economy's hard right now..... but I just couldn't take it anymore.
Greetings Curious Scroller,
If you've never landed in this part of cyber space before, you have taken a hard, fast plunge into the fiery depths of work hell. RHU is dedicated to giving the service worker a voice. If you are an angry customer, a corporate suite, a homophobic race-hater, and you don't like skull masks or swear words, this blog isn't for you. Click away now, before your ears bleed and your eyes explode.
I'm Freddy, Crypt Keeper of Retail Hell Underground RHU -- a place for service slaves to have a voice, tell their story, support each other, or just have a chuckle about the insanity of working in the 10th Circle of Hell! I'm also the author of "Retail Hell," the funny memoir about life as a handbag sales associate at an upscale department store! The sequel, "Return To The Big Fancy," has just been released in hardcover and e-reader and is available wherever books are sold!