Retail Writer here, and boy do I have a few stories for you. I work and go to school which is why I've been absent lately. I will write down crazy stories and tell you them more though. I was with a customer for layaway and then another customer says, "When you are done with her then can you get something out of the case for me?" I nod. She leaves and then I continue helping the layaway customer. She comes back some minutes later, "Do you have anyone else that can help me?" I tell her I'll get help and I try to get items out of the case, but the layaway chick goes "I'm a customer too." That was the end with that. The other jewelry person is there to help her out, but she is nowhere to be found even after waiting. Finally she comes back and tells her, "I've been waiting for someone for 20 minutes, and no one has helped me."
She tells her, "I've been here twice and you were not around."
The customer then apologizes to the other one for being such an impatient bitch. The funny thing is she never came to get the jewelry she was bitching about.
Another situation that pissed me the fuck off was a guy came in looking for insulated overalls. He was such an asshole saying that I could look it up in the system so I was arguing with him about the code. Can't you look it up? I need the code though. He finally does and I run to get a machine that can tell me if we have it in stock. I run into another associate that might know the answer better than me. I ask her if we have it in stock she says no because it's a seasonal item. I tell the guy as much even as I try to load the machine so I can look it up. He says, "I can't believe she said that it's a seasonal item since it's still in season now. I drove 25 miles to this store and it says they have it here online."
The whole time he was being a douche bag, and pacing around. He even has the gall to say, "No wonder why you work at Hellmart you have bad customer service skills." She was being nice to him too, and he was coming off as a rude dick.
Finally he leaves because the machine didn't register, and he says, "Oh so you're not going to help me.." He was a huge dick and it wasn't just to me. He was rude to the customer service people too, and it was a pain dealing with him since he couldn't understand why we did not have it in stock. He even told them he should wear a vest, and that the people who used the machines should do their jobs better. It was a long day dealing with assholes, and I'm sure I'll have more asshole stories for you guys in the future.
Until next time,
RetailWriter over and out.