Ok, so I work at a rather high end grocery store, and until I worked there I had the naive belief that humans in general were rather intelligent people.
To anyone who's had the lovely chance to work retail they soon become aware that this is not the case. I have had multiple instances where I had simply just wanted to smack a customer. Thankfully, I love my managers and coworkers, so it tends to even out the crappy customers that we get.
Now, I'm a bit on the short side and I look young for my age. I have also WORKED as a cashier there for almost 2 years, yet still I get the comments of "how old are you? You look about 10.", "are you old enough to work here?", "you're so adorable! How old are you?"
Mind you, I'm 18 and will be graduating high school and then heading off to college soon. So it becomes especially irritating when you're bagging for a trainee that you're training who will be going to a different store and the customer asks the trainee, who has a ribbon attached to her name tag, how old her bagger is.
Seriously woman? Really? To this, I stayed quite while silently fuming at their stupidity and down right rudeness.One of my first horrible customers is one that both humored and irked me as well:
It was during a blizzard and rather slow and I was putting baskets into the cart when this one rather not-so-thin, blonde-haired blue eyed idiot was walking behind me with her equally ugly daughter while she stated "why can't Indians count?"
The people she was talking about were two gentlemen who had just a few moments before hand-helped me out by not just handing me the baskets at the register they were standing at, but also picking them up and putting them into the cart for me. Not wanting to cause any problems, I bit my lip and stayed quiet. Unfortunately, she couldn't.
She then proceeded on with "Indians need to learn to count. They had OVER 30 items!!" She was lying, they had perhaps only 19 items and the reason why they were in the 15 items or less lane was because the cashier offered to ring them up... this woman had over 15 items as well.
I'm just about done getting all of the baskets from that register into a cart when she says the kicker, "Indians are so STUPID!"
At this, I turned to look at her, and told her, "you know, they're a lot smarter than you think" and walked off to the next register.
She apparently didn't take that statement well, because she went to complain about me to customer service... and more specifically, the guy who gave me a ride home that night (and I have been friends with for the time that I've been working there).
As I'm heading back to my register, I happened to pass them and I over hear her scream at my coworker, ".... should never talk to a customer like that! It's RUDE!"
I had to suppress a giggle, My coworker was nodding at her with this look on his face that said "why the hell are you still talking?".
When I was helping him get snow off of his car, he told me that APPARENTLY I told her that "they're a lot smarter than you'll ever be".
Selective hearing, ya know?
(Thankfully he knew me well enough to not file the complaint because it was pretty clear that she was lying.)
He also said that he was SERIOUSLY hoping that she would say something to me as I was walking to my register JUST so he COULD chew her out.
Though, she had also wanted to talk to a manager to complain about me.... up until she saw who my manager was.
Apparently complaining about my response to her racist comment didn't blow over well in her mind after seeing a black guy walk up.