This is not actually a post on my current job, but the one before. Before I worked at B + J's, I worked at a high end deli. It wasn't a huge business (it had two shops, both on the outskirts of London). It was all very classy, premium (or so I was told) products, with huge mark ups.
Seriously, some of the stuff was priced ridiculously high. There was a little cafe area in one corner, and a bacon sandwich (literally, all it contained was a few strips of bacon between two pieces of bread) was about £6.00. And that was the cheapest thing on the menu!But it wasn't the products I took issue with.
Most customers were similar - entitled but nice enough as long as they could get what they wanted.
One day, a female crusty walks in. She actually looks quite sweet, like a typical "someone's grandma" who keeps sweeties in her handbag. She waits patiently in line and doesn't say much as I ring up her things.
Then, once she's paid, she leans in and says:
FCr: Excuse me dear, one of your signs outside is misspelled. (We have chalkboards outside advertising special offers - it saves on paper)
Me : Oh, is it? I'll go and let someone know right away.FCr: (Leans in and whispers) I don't know... those people... they can't even SPEAK English properly, let alone SPELL it.
For context, about 20% of the workforce were Sri Lankan. That was the "Those people" she was referring to.
I was speechless. There had NEVER, in the year and a half I had been working there, EVER been an issue with ethnicty before that day. All of the workforce (save for the managers) were sweet and kind. They looked out for each other. I was by far one of the youngest in the workforce, and it was my first job, but instead of taking advantage of my inexperience, they showed me the ropes with nothing but patience.I wish I could turn this into a Retail Balls story, but unfortunately, by the time I realised the perfect response, the old witch was long gone.
In my mind I can see it now:Me - Actually, quite frankly, they speak English a hell of a lot better than you, you miserable racist bitch.
FCr - (Offended) How dare you? I want to speak to your manager!
Me - Right away. Would you like to speak to Lavan (who was Sri Lankan), Landrim (who was Polish), Allan (French) or Andre (Spanish)?
That would have shut her up.Has anyone else ever thought of a response to late to say it?
'Til next time,