Long-time read… yeah, yeah, yeah, okay, so you know all of that
already. You can call me Andi (as
that’s what my name was supposed to be… long story) and I work in the mall at a
clothing store with a French name that no one seems to know how to pronounce (I
swear, that little accent’s a killer!).
Usually my job is pretty good… my coworkers rock, my store manager’s really nice, the assistant manager I usually work with is AWESOME, and the custys are usually pretty decent.
Today, however… UGH.
Today I worked as a greeter… which basically means I’m the first person you see coming into the store, and therefore the first person to talk to you and the first person you see to ask about ANYTHING in the store… including the wall of jeans at the back that I’ve barely even touched in the two weeks it’s been up. Or the guy’s jeans that I know very little about besides our sizing range. When I wasn’t greeting, I was straightening up the clothes or running a cash register.
Today wasn’t quite as bad as yesterday,
because I wasn’t running to the back room every five minutes to hunt for sizes
So, you’re probably wondering what my rant is, right?
I have a few…
First off, custys need to LEARN TO FOLD CLOTHES.
Yes, I know that I work here and part of my job is to re-fold the shirts that get messed up. But seriously, how hard is it to fold a shirt the same way all of the others like it are folded?
As if it isn’t enough that I have to refold all the shirts that people just stuffed into a space on the table (sometimes two or three stacks down from where the shirt belongs, because it’s SO difficult to take two steps back in that direction to put stuff away). I literally spent over an hour after closing tonight refolding ONE TABLE of graphic tees… and it was less than half full because tonight is a re-set!
* * * * *
Rant number two is directed towards one individual:
When I look at you with a smile on my face and ask if you need any help, DO NOT stare at me like I have two heads and refuse to answer.
Yeah, it was awkward.
Because you chose to make it awkward, that is.
Yes, I know that I’m pretty much sitting on the floor while I talk to you, it’s because I’m folding graphic tees (Remember that table from earlier? Yup, that’s where I was working).
How hard is it to just say NO if you don’t need my help?! Why must you be the ONLY person I’ve met so far at this job to treat me like shit because I work retail?!
* * * * *
Oh, and number three…
this one even pissed off my manager!
If you don’t speak ANY
English, PLEASE bring someone with you who does.
I can handle dealing with kids as translators… that’s
totally normal, I’ve had at least one kid under 10 handling the transaction
pretty much every time I’ve worked cash register. Very few people in our store speak or understand ANY
language other than English well enough to conduct business.
Today we had two ladies come into the store and start asking questions… entirely in Spanish.
You would think that the confused look
on my manager’s face would tip them off that she doesn’t understand what
they’re saying, not to mention the fact that she’s doing her best to help them
in English rather than speaking to them in Spanish.
Of course, I ended up being the one to check them out.
First, I understood them enough to know that they wanted me to check the price on something, although I’m not sure that they understood when I told them the price in English (I can’t translate fast enough in my head… I haven’t properly spoken Spanish in over two years and even then it was only for Gen Ed requirements for college).
Thankfully they understood the signs about our graphic tee sale, so I didn’t have to try to get them to pick out another one (I had three or four transactions where people came up without their second tee… two were cheaper than one on this sale).
In the end, she handed me almost a hundred dollars more than her total (which was high… she bought a LOT) even though I could see that she had something much closer in her hands… my guess is she didn’t know what her total was, even though it was on the credit card machine right in front of her.
At least I didn’t have to run all over the mall looking for change today!