This situation today reconfirmed my loath of EBT/food stamps program and makes me wish there was a higher restriction for people who can receive it..
I'm not against it, I just wish the government would revamp the program because there's some people I feel abuse it.
So, let me explain myself before I get hate mail.. lol.
These two decently dressed young women (early 20s) come in to shop.. I'm off doing my own stuff when the cashier pages for a manager.
So I go up to the register to see what she needs and these girls have like $30 worth of food and are trying to use a Family First card..
ok, no big deal- we accept them and I could care less on any other given day/time but their card was not scanning through the pin pad.. and the cashier had tried a plastic bag over the card and had tried to manually punch it in the register.. three times.. before calling me up.
So I try to have them run it through, then I manually try to enter it and pretty much do the best I can to get their card to go through.. except it was not taking it.
In that case (when your card doesn't freaking scan through the pin pad) it means you need a NEW CARD. So I apologize that we can't accept the card because our machine and register both are refusing it and I have tried 4 times to manually enter it and it's just not going to take it and that it doesn't mean there's no money in the account, it just means she needs a new card.
So the one girl is like ready to bug out (her friend was chatting away on her cellphone) and insisted I run it through as "credit."
I explained it's going to ask for an expiration date and security code and like two other things her EBT card does not have because it's EBT NOT credit or debit or a gift card. So I apologize again and tell her she's just going to have to get a new card but that we'd be more than happy to hold her stuff for her to get when she gets a new card.
So the two leave and I get a customer with a return or whatever so as I'm finishing that up the girls come back in line.. with cash in their hands.
So, I'm thinking, "Ah nice they can get their food and not worry about that and then go handle their card issue after they eat or whatever."
I ID'd them and they're of age so I sell them their cigarettes and they leave.
But one question remains: Uhm.. WTF? Who would forgo food for cigarettes??????
Now granted they could of purchased some of the food and cigarettes, too but in the end they bought NO food and only cigarettes with whatever cash they had on them..
I'm sorry but if you're in a situation where you have to be on food stamps and your card is declined and you have cash wouldn't you buy food first before cigarettes?
I get it, maybe her cigarettes are important, too but why would someone buy that over bread, eggs, milk, etc?!
This is not the first time I've had someone do this, but still.. it bugs me because they just made a poor choice and it's not like I can say anything to them.. but I sometimes wish I could.