I thought I'd rant a bit and give some advice on dealing with the custys in the pawn shop. Thanks to some reality television and a failing economy, a lot of people are putting things in pawn.
However, there are somethings that bug me and I thought I give a list of how to pawn smart.
1. Don't expect us to take in anything for anything.
I've seen all kinds of useless junk get plopped on the counter and several custys get upset when I have to tell them I can't take it in let alone offer so much.
Even if they just want a loan, we do factor in the possibility to sell it ourselves to make a profit for business. Some items won't sell at all.
Also, we also must make sure that if something is sold, it also works cause no one likes damaged goods. If you are thinking about pawning or selling, call us ahead and if we can't take it in, don't take it personal.2. Pawn tickets, use them!
Nothing gets to me more than when a custy gets upset when he/she comes in and gets upset over the fact that the item is past it's due date and we sell it.
When you pawn or sell an item, you get a piece of paper saying how much you owe to get it out and the due date.
It's that simple and if you lose that ticket, we can print you a new one or we can tell you through our computer.
3. Sob stories do not work.
Hate to be a heartless bastard but I get plenty of sorry stories.
I hear everything from a parent dying to a sick child. Most of these stories are highly exaggerated if not completely false.
The honest truth is that a Pawn Shop is a business, it's not a charity or a social service. We have bills, food and rent to take care of ourselves. We're happy if we can make a loan or a sale that can help your situation but we have to keep to our standards.
4. If you suspect stolen property, file a police report.
We are in complete cooperation with the local authorities. Cause of privacy laws, we can't tell anyone who bright what in. If you had something stolen and think the thief pawned or sold it here, call the boys in blue first.
Every pawn shop takes in the identity of the person that's selling/loaning, holds onto the merchandise and sends a report of the items to the police. If one of those items matches the description of something reported stolen not only will the cops get it back but also get info on the thieving bastard that took your shit.
I think I've ranted enough for now and I got a 11 hour shift ahead of me.
Pawn Warrior out!