Preach it. Seriously, going down the list:

1. Granted, I work in a hellmart in a very low end part of town. We get a lot of hispanics using cards that they probably bought from drug addicts, a lot of african americans buying two carts full of groceries on EBT, but EBT users are both the worst at budgeting and the most entitled people I've ever served.

2. Not as big a problem for me, I guess. I did have one lady who spent an hour and a half yelling at her bratty hellspawn after I repeatedly asked her to put her bags in her cart. She then gave me a deathglare when I asked her kids to behave and they listened to me (what can I say, I'm good with kids).

3. Doesn't help that hellmart's official policy is "go ahead and adjust the price". I get yelled at a lot for refusing to adjust blu-ray movies in the $5 DVD bin. Hey dipshit, it says $5 DVD's. New release blu-ray's are not $5. Heck, the actual $5 DVD's are oldies and spanish movies. It's not a great deal. We're dumping old stock.

4. Coupons aren't usually a problem for me, I guess (except on the self check, because for some unknown reason they thought using a weight sensor to see if they put the coupon in was a good idea). Just say the system literally refuses to accept the coupon and there's nothing you can do. 90% of the time they let it drop.

5. Say it with me... WIC. SUCKS! Worse, people don't realize it has to be done first (usually the father, or a hispanic who bought a WIC card from a drug addict), which means you have to go back and manually void the transaction or wait for a CSM (good luck).

I'm sorry, side mini-rant here. Why can't we suspend and void out transactions on our own registers? Is that a security issue? Really now? Then why can we do it on the self checks?

6. Make it 95%. And then when someone who actually needs a motorized cart comes in, they have to wait because you were afraid of getting any exercise.

7. No comment. I avoid corporate like the plague.

8. I dunno, my CSM's are pretty good. Badly overworked though, getting help is like pulling teeth. Some days I get to work, look at all the flashing lights, and think of Peggy from the credit card commercials ("So pretty"). I never see them slacking off, it just takes a lot of time for them to get from fire to fire, and crusties come faster than the two or three CSM's can get them cleared out.

9. I despise complainers. I understand if someone does something flagrantly wrong, like a racial slur, sexual harassment, or violence. But complaining because I'm in a bad mood and told you I couldn't care less about your cancer inducing shit sticks (my exact words were "I'm sorry, I avoid tobacco products like the plague, so you're going to have to point them out to me") is just being an asshole. Complaining because I told you, quite reasonably, that the turkey drumsticks are not on sale because they would have a "poultry reduced" sticker, regardless of whether you got them off of a reduced rack, doesn't help you, all it does is piss off my manager (and I'm still not going to adjust it, you jackass).

What's worse, getting the managers to tell you what the actual complaint was is almost impossible. "Grendus, why am I getting complaints about you?" "I dunno, what are the complaints?" "I... can't remember. So why were they complaining?" Well I don't know, I work night shift, pretty much every custy who comes through here is already pissed because either they have to shop at night or because you're too fucking cheap to hire enough people to run more than the self check so they have to self check $400 of ramen. Everybody is pissed, nobody sticks out. The only people more pissed than the custys are the employees.

I suspect my first actual submission will be either me ragequitting or me explaining why I drove halfway to work, turned around, and called in to say I quit. Good job having the sense to get out of there.

They don't call it Hell-Mart for nothin'!

I'm on WIC... but I try to be good about it! I always always go off the booklet provided and/or the coupons, I do the math to make sure I am in the right price range, and item range. I even separate the items on the belt by coupon and stick the corresponding coupon on top of the items. Since I don't drive I am usually with my husband and we tend to do all of our shopping at once, we also separate all the items we are paying for and make sure to tell the clerk what's what. They're generally pretty nice about it.

WIC has been very helpful for me and my family. I don't want to abuse it. But I know some people are greedy assholes...

I worked at HellMart for a month before walking out. Reasons:
1. I requested NOT to be put on as a cashier, yet that was the FIRST place they put me, promising me that I would be "moved" to another section after training.
2. The training manual said that I would "observe" a cashier for two days, then have them as my backup until I felt comfortable being on my own, since I'd never done WIC or coupons before. I was given one day of training before being put on a register alone.
3. My first day on the register was the day the dorms OPENED in a college town. WTF? Lines out the door, parents and spoiled brats screaming at me about why we're out of everything and anything.
4. The final straw. I was in college and had a set schedule. 3PM to 11PM every night except weekends, because I had classes starting at 9AM and going till 1PM. There were nights I seriously didn't leave until 2AM because the CSM wouldn't allow me to cut my light out w/customers in line. WTF? If it's on, then MORE people are going to show up so I'll never leave asshat! Also, I somehow didn't see an increase in pay despite working over my hours, and I was getting yelled at by the manager for going over my hours.
After a month, I walked in, collected my final paycheck, handed the CSM my vest of doom, and walked out, never to return. While the pay was good for me at the time, my sanity and self-worth meant more. I've never regretted that decision.

1. My mother-in-law has an EBT card, but she's always on top of the balance. I mean, she's an old bat who can't remember where her keys are half the time, but she can keep up with that - why the hell can't a normal person?
2. I think parents should be kicked out of the store for letting their kids run wild. There are a few stores that do it, but sadly, corporate outfits won't because it might dip into their precious profits.
3. I HATE people who bitch about "sale" things. At the Bullseye, if we left a sign out past the sale date, the person who noticed it got the sale price and that was it. Usually, I'd have the next person in line bitching that they had to pay full price. >.>
4. Not only do custys not read the fine print, they also wait until you've finished ringing up everything and they've run their payment before telling you. "Oh, by the way, I have 342597 coupons I want to use." -violently bashes head against register-
5. Either read your stuff and know what you need or don't bother wasting our tax dollars. The only thing worse than stupid custys with WIC vouchers they don't know how to use is cashiers who go herp-a-derp when they see them.
6. Aforementioned old bat MIL loves to use these, even though she's more than capable of walking on her own - and she's not morbidly obese. I take every opportunity to remind her that she doesn't need one and is keeping someone who really needs one from using it.
7. Corporate assholes need to take one day a month to actually work IN the stores they oversee. Maybe they'd get it, but I imagine they'd all just call in sick that day. >.<
8. Don't I know it! I never worked for the Mart, but any time I needed a front-end manager, they took their sweet-ass time. And yes, I complain every time - not about the cashier, of course.
9. If cashiers and the like were paid better, we'd have no problem smiling. However, when you can't afford your rent and you're forced to do double the work for half the pay, there's no way in hell you're going to be cheery. Simple as that.

Thank you for this post - people need to get with the program.

I've been at Walmart for almost three years. Thankfully I work at one that is located in a college town, so most of the employees are reasonably intelligent. I'm sorry that you've had bad luck with CSMs. There are a couple that are lazy at my Walmart, but the root of (my problem, at least) is scheduling. When there are two CSMs for the front end things like change orders or price checks can take sooooooo long.

The EBT thing pisses me off. THERE IS NO TAX ON YOUR FOOD. BRING A FUCKING CALCULATOR. CALL OR VISIT THE WEBSITE BEFORE YOU GO SHOPPING. I was on the self-checks covering a lunch and a woman approached me. She wanted me to check the balance on her card. I informed her that if she purchased something I would be more than happy to, as that is the only way we know what the balance is. She refused and asked if the service desk could do anything. I replied that they might be able to let her use their phone, but it was unlikely because they weren't really supposed to. I apologized (even though it was clearly NOT my fault she can't be bothered to check before she shops) and wished her a good day. She turned around and said that Walmart used to be more helpful and she certainly would NOT have a good day. Whatever lady, I couldn't care less.

Fuck, I have a link card (for the whole $30 I get, when my coworker can decide that she wants to live somewhere with security and without roommates and get $200--best way to cut costs is live with others. I live in the cheapest place I could find with my fiancee and my brother and I'm trying to get another job and she can't be bothered to work more than 20 hours a week. Pisses me off) and I bring a calculator to shop with me. IT IS NOT HARD. STOP BEING LAZY.

I find it amusing how, on this site, "cuntplunger" is an appropriate epithet and yet, somehow, "obese" (a legitimate medical descriptive) is considered offensive.

I am so glad I found this, I really wasn't sure that others felt the same way. I have put up with Hell-Mart for over 9 years now. I have seen so many wrong things and heard so many lies and been told so many lies. I am not sure why I have stayed. My friends there always end up talking me into staying and where I live there isn't many job choices. All that is going to change this fall when my apartment lease ends...then I am going to quit Hell-Mart. The straw that broke the camels back was yesterday when I was locked out of the register because I had to clock out before my 6 hours. Well the ignorant CSM sent her only spare cashier to give someone a break instead of sending them to me who clearly needed relieved first. I had to literally holler at her to come over to my register to show her that I was locked out (I had already previously warned her about this). She then signed onto the register and told me work on her numbers to finish checking my customers out! I told her that if I did that I would go over my 6 hours and get in trouble. She told me that I wouldn't, and I told her that I didn't feel right about it. She then told me in a snotty voice to 'just leave then!' I have never been so angry at my job before, so depressed and frusterated...and even hurt. This same CSM a few weeks before had told me in the break room she would pray for me because I told her I don't and won't wear religious jewelry. I asked her why she would need to pray for me...she said because it is hot in the afterlife. Basically she said that I am going to hell because I refuse to wear religious jewely.
This is just a small taste of what I have encountered during my time working there. But I have come to a point where I can no longer deal with it, I want out of this hell before it completely devours me.
After all the years I finally am seeing the light. I mean, I knew the light was there, but I didn't look at it. Now, I have made a promise to myself and that is to not be abused by this uncaring retail giant any longer. I am literally going to count the days on the calender until I am free of this Hell I have been in.
Thanks for making me feel better!

I am training to be a cashier. This is my first job and i have not had any cashier experience. As soon as i got to the front end being taught with the registers there were so many things i did not know i had to know. I felt so bad because i felt like i was annoying the customers and the cashier training me. I started 5 days ago and i still feel the need to be trained. They need to have a cheat sheet for this stuff because its so confusing. I feel so burdensome when im placed out in the front end with a cashier to train me. I cant quit because it took me a year and a half to get this job. Also if i quit i wont be doing too good financially because my husband said i should not quit or he wont be happy and my in-laws are counting on me because they cant keep helping my husband and i out when we are struggling. I feel so bad feeling like such a newbie. i go back to work tomorrow. 9-4 mainly cbls annd training (which i would feel bad if i asked if i could be trained again until i feel comfortable doing things myself.) im literally scared to go back. i do not do well under pressure but i need the job. =/ The only things im confused about are those damned produce codes and the different buttons you have to press. grrr

I unfortunately work for hellmart, I've been there for 2 yrs and let me tell you each day it gets worse and worse. I'm a sales(slave) associate. You have get delegated so much work that it is impossible for you to finish and they don't care. If I have to zone my area and I have a swarm of custys forget it. They come and throw everything on the floor, and they see you're organizing everything they don't care. Custys are the worse ever, they are rude assholes and management always sides with them no matter what. Instead of having your associate's back they take the custys side. I'm to the point of putting in my two weeks notice because it's not worth it to deteriorate your health over this place. I just have an asshole custy curse me out because there were shoes in the clearance that didn't belong there. To that and all other rude custys fuck you!!!!!! We work hard here so go fuck yourself !! I hate you all!!!

I currently work at a Wal Mart as a ICS associate. I started off as a cashier then was moved to the sales floor. All i gotta say is, please kill me now before I have to waste another day in this shit hole. They work you like slaves for shit pay while the fat fuck managers just bitch in their offices. I skipped work today, didnt even bother to call. I hope they fire me.