This is my first posting , so I'll keep it short.
I live in the UK and we are very strict on the sale of alcohol or tobacco products. If we think you look under the age of 25 we are legally obliged to check ID. If we sell to a minor then we could face up to a £5000 fine and a loss of license. If you don't produce, you don't get served. It really is as simple as that.
My store is on one of the most prestigious universities in England, so forgive me for thinking that the customers would have SOME type of intelligence, or at least some phoney respect ( yes I know its degrading but seriously, please and thank you never killed anyone). Now I'm 19 myself and I know that I will be asked to produce so I always carry my ID. I don't get upset if people ask me. They are doing their job! What is to be upset about?
I once served this girl that looked about 18 but since we are on a university campus alot of the surrounding schools come to us trying their luck, since we are used to younger looking customers. I asked for ID and she produced her student card. Now student cards have no DOB. I asked her if she had any other form of ID, a passport, driving license, and she just said 'I'm in university! you have to be 18 to go to uni.'
Now I patiently explained that no, it doesn't work that way, and she just snapped that her student card is proof. I kept trying to explain and she kept going until I just snapped. I was fed up with being polite and now I was going to let her feel as stupid as she was being.
I asked her to show me where the age restriction was on the university prospectus (we have these in our store for people who are looking around) She obviously couldn't find one , so I said that's because there isn't one! You can be 5 and go to university!
She FINALLY got it and started to leave, not before one last very childlike tatrum (no wonder I asked for id) tantrum by throwing her purse on the ground and telling me i was a stupid bitch who was out to get her. I told her to act her age, not many 18 year olds throw their things to the ground in a rage - so obviously I was right to ask for ID, and out of the thousands of people there why would I single her out?
I actually got a few 'well dones' for that.