Bookstore Slave with memories from the days of being a mall slave.
The store opens at 9:00 am. This is easy to understand. However, I am scheduled to be in the store at 8:30 to begin my shift and acquire my till, count it out, confirm that I didn't steal money in the first 5 minutes of my shift etc.
So at 8:15 I'm standing at the gated door of the dimly lit mall store, keeping a keen eye out for meandering employees.
Time keeps ticking away. 8:20 am.
8:25. I have been joined by a second newbie. No movement.
Miss Prissy saunters out, makes a "shoo" motion with her hands at me, doesn't even look at me standing dressed in full store regalia: "Our store doesn't open until 9 am, come back then." She then saunters back into the back.
Me: THIS IS MY FIRST DAY OF WORK, I WOULD APPRECIATE BEING LET IN SO I CAN SIGN IN!
Miss Priss: We don't open until 9! Come back then!
8:30, and there are now three of us outside the door, dressed in our uniforms. We should be signing in right fucking now.
Me: IN CASE YOU DIDN'T HEAR ME, I WORK HERE! I DON'T HAVE A KEY!
Well, security isn't deaf, and they naturally came over to investigate. We were obviously dressed for work, complete with the shirt sporting the store name. Since yelling hasn't been working, we are all drawn away to the info desk by the Security Officer. He picks up the phone and dials the store number. This is the side of the conversation that we heard:
SO: Hello. Listen, this is Mall Security. I'm not sure how you missed it, but you have three employees who are trying to get into your store so they can begin their shifts.
SO: Uh huh. Well maybe they wouldn't BE late if you had opened the grate for them fifteen minutes ago.
SO: No, I observed one of your store employees telling them to leave and not come back until 9, when the store opened.
*pause* His face becomes thunderous.
SO: So you're telling me that on their very first shift on their very first day of work with your company, that you expect them to have a key to get in to the back door, even though you never issue keys to anyone but the manager on duty?
SO: Oh KNOCKING on the door would have gotten them inside. Do they KNOW how to get to your back door?
(We learned later that the mall has hallways behind every store to let employees transport trash and/or cash throughout most of the mall without exposing themselves to to mall traffic and the danger of having their tills taken from them by NATs. These are mazes and even the most experienced mall slave is apt to get turned around due to the sameness of every hallway and the lack of store names on the doors that you may pass.)
SO: Look, you've wasted my time, yours and theirs. You have two minutes to get that grill open to let these new employees inside or I will be calling your home office to report your behavior.
The actual manager of the store opened the grill to let us inside, allowing the three of us newbies begin our first day of work ten minutes late.
The manager has has somehow remained oblivious to the whole situation with Miss Priss: Oh, why didn't you call the store?
The security officer gave the nearby Miss Priss a look of murderous death and very succinctly told him what was going on.
Miss Priss got written up, but we were never issued keys. We spent the rest of our shifts either hanging from the front grill in the mornings or else hopelessly meandering the maze in back, carefully counting doors and still knocking on the wrong one.
May all your customers be nice,