List of this months stupid customers
Hi, RHU :) Cell Circuit chick here, with my monthly list of stupid customers - and in cell phone hell, you see a lot. I'll try to keep each one short.
This lady came in to the store and had apparently bought two blackberrys on ebay. She tells me she wants to activate them. One on prepaid and one on a month to month. The one she hands me for prepaid, I can tell can't be activated on prepaid because it's an older model.
I tell her this, and she shows me the other one and asks about it. I notice on the bottom of the phone, very clearly written, is the name of another carrier.
I tell her she has to go there. I look at the second phone she hands me, and it's for a carrier in the US ! I let her know this, and she gets mad and asks (well, yells at) me - as if she expected me to do something - "Well, what am I supposed to do, now? The seller told me I could do this."
I told her IDK and it's up to the seller if they'll return it. (and I wanted to say don't be an idiot when shopping online..)
This one came in with her phone, which she jammed in the memory card backward and got it stuck. She asked me if I had anything to get it out and I told her I had a plastic pair of tweezers that we use for getting phone cases off, but they would be too thick to get out the card.
I let her try them anyway and they didn't work. She then asked me if I had a smaller pair of metal tweezers or a screwdriver in the back. I tell her no, we don't - all we have are the ones I gave her.
She asks me if I'm absolutely sure, and I say that I am. Another coworker comes out and she says to them "This young lady, here, seems to think you don't have a screwdriver or metaltweezers in the back room."
As if she thought I lied to her. CW gives her an odd look and says "We don't." and showed her the exact ones I did.
And finally, the featured entitled customers of this month.
We charge for paper billing. If you don't want to pay it, you can do ebilling. That's just how it goes. We have customers who will say they want ebilling and then every month, come in to the store and ask us to print their bill. While we can see their bill, we tell them that we don't print bills out here and if they want a paper billthey can pay the $2 for it and have it delivered to their home. Other than that, we'll tell you what you owe, but that's it.
Of course some will say "well, someone did it for me last month !" to which we just repeat ourselves - pay the $2 or check your email.
Sorry ! Why would we waste ourpaper to give you something for free that everyone else has to pay for ?
Until next time !
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