I wonder if she was upset because you didn't completely count down your drawer? I had one guy who's order came up to $14 and change. He hands me a twenty, looking him in the face, I say "$14, out of twenty..." he nods and I cash out his transaction. I'm still holding the twenty in my hand when he see his change and he's like, "No I gave you a $50" I'm like, "Sir, I have your twenty right here I haven't put it in the drawer, and I confirmed with you that you gave me a $20" He was having nothing to do with it and I had to have my drawer counted down by a manager to prove I was right! UGH! And then he was like, "Well I just want to be sure, you never know with you cashiers, ya'll steal so often...."

Yeah, I've had to start doing that too, just put the money right on the register until I count out the change. Actually, I think I had a potential NAT today, she handed me her money and then started asking me a bunch of questions all rapid fire like, then when I handed her the correct change she gave me this sickly sweet smile and just dripped sarcasm when she thanked me.

Oh woe for the unloved $10. Unappreciated by the ignorant masses and banks, but loved by cashiers all over. I love them so much, because as Becky points out, in a four hour shift I will get like 50 twenties and 0 tens. ZILCH. And this is when I need them the most usually. :/ Mostly because my boss figures "O hey closers do not need to make change! u get yelled at at ur problem! :p lol!" He's really not that smart. :(

Oh god...i HATE THESE PEOPLE!!! Back when i was young and crazy and worked 13-14 hours a day (between the hive and dunkies), i had one of those....cue memory fog clearing...so first customer of the day, new drawer, and claimed she gave me a fifty when she really gave me a ten, count out the drawer, and lo and behold, i'm not over the 6.50 that they had JUST GIVEN ME for their food...and they still had the gall to complain..granted there were the one or two times i did count a 20 as a 10...which i profusely apologized for, and immediately rectified once i opened my drawer and saw a 20 in the 10 slot...But when someone questioned the change i gave them, i immediately checked and if there was a problem i fixed it...

I picture them mumbling "Curses foiled again." as they walk off. Perky's comment made me laugh though, when the customer said "Well I just want to be sure, you never know with you cashiers, ya'll steal so often....". Yes, cashiers have nothing better to do than risk their jobs by stealing from the company. The company that makes it a point to count down the registers every night. The fact that these shortchangers try to turn it around on us is another one of their many plots to steal from the company. And then they wonder why prices are so damn high.

I've dealt with this too many times to count.

However, I want to warn you who still work in cashiering: guard the bills you leave on the drawer. I've had NATs (usually working in pairs) try to distract me with a bunch of inane questions (which I had to answer or be accused of not giving good customer service) and then because I made eye contact with the questioner, the other one reached in and snatched the bill back.

Sadly, it was a Benjamin the first time a pair of NATs pulled this on me, and I didn't realize I'd been had until after they were out the door and lost in the crowded parking lot. So they took off with about $95 of merch they didn't actually pay for, plus the change, plus the $100 bill they had handed me to pay with.

I wasn't fired, but there was a very long talk about the importance of controlling the transactions better.

I think this is another reason I'm so glad all our notes are different sizes and colours. Makes it so much easier - I don't know how you guys in the US cope with notes that are all the same size and colour!