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Bautifulburgerthing Has A Question For The RHU Community

RHU HeadSo I wrote a little while back about my useless coworker who regularly complained about me. She would constantly say that she did all the work and how I never did anything and that I was lazy. Not true in the slightest but not much I can really do about it. She was a flaming bitch who constantly seemed to have a bad case of flaming crotch rot that made her grumpy.

Well most recent news was we had a new guy in training to possibly take over for her. We weren't 100% on it yet though. Her hours were cut down because of her high level of customer and employee complaints. She went from 4 days a week down to just 2 days a week on weekends. She was -not- pleased. I'm not really surprised, anyone would have been pissed at getting their hours cut. Especially when they have rent, groceries and a young child to support. But not my problems since ya'know I go into work and do what I need to do, don't piss people off and I leave at 7am when my shift is over. Never had a customer complain about me, and far as I know no coworkers (aside from Bitch-tits) have complained about me either.

So I worked on night with the new guy and he seemed good. Didn't know everything, but day shift is busy and the learning curve for training is intense. There's always going to be something that gets missed during training. So I was going through some stuff with him and making sure that he knew what he needed to know and making sure that all the things I knew I hadn't been taught during training was actually covered and trying to make him feel comfortable on my shift, and with my people. Plus just making sure I wasn't going to run into a crappy situation of him not knowing something and panicking like most new people.

The kid seemed bright and eager to learn. Well, once the "I'm new please don't hate me" wore off, it got bad. 

We have certain things that only a supervisor can do, such as police officer coffee. We give a free single drink (any size) to any uniformed cop that comes to our store. We have to still punch it through the register to make sure our inventory is properly tracked etc. But a manager/supervisor must do the discount and use the keys to swipe through the discount.

I wanted to ask FNG (Fucking New Guy) if he knew what to do in this situation and this is his response: "For now call Robb (supervisory) and get him to give the cop his coffee free, but I assume it's under manager functions and that I"ll get my own set of keys to do this myself soon anyway."

Woah woah woah! Hold the fucking phone. You've worked here one full week and this is your second night shift, your first with me and my coworker, and you bust out with THAT?! The fuck is your problem? If he's been hired for supervisor and taking over for Robb that's fine, but I don't want you to keep lording it over my head and shit like that. I have no problem having someone who is my age/younger than me as my supervisor, but if they act like this, I have no respect for them as a coworker let alone my supervisor. And I expect many people feel the same way.

Carolanne omgWell so yesterday I go into work and afternoon shift supervisor walks up to be and say's this gem: "Hey Bitch-tits got fired today, how does that make you feel?"

Well so how do I respond to that? Internally? Freaking out and doing a HUGE happy dance and omg best mother-flipping day EVAR!!!! Like best news I think I've ever received. But I can't say that. So I just respond with "Oh, wow... ummm okay... wow... holy shit.. seriously?! What happened?" 

We have no clue, but our assumption is that she called the store owner regarding her cut hours and did NOT keep her cool and flipped out. She is still under her 90 day probation (I just finished mine, YAY!) so I guess she lost her damned mind. From there the owner just basically told her to go fuck herself and that she is out of a job. 

Well so here I am with a new guy and he's next to useless. We are working Thursday and are basically short staffed because a new guy isn't as useful as a fully trained person. Bre (my coworker) and myself are trying to get things working and figure out our chores for the night and find out FNG has disappeared completely. And he does this multiple times during the night. He is slow as fuck whenever he does anything, doesn't know what he's doing and refuses to ask for help when he needs it, and is just not useful. Driving home Bre and I agreed, we want Bitch-tits back. She was miserable to work with, but at least she did her work. Sure she and I clashed but she did her chores. 

What do I do now?! Anyone have any ideas?

--Beautifulburgerthing

Comments

Karebear

Personally, I'd document the times he disappears, for how long, etc. Or if he messed something up that you think he should have known by then, document that too. Once you feel you have enough, talk to a manager about it. Don't sound accusing though. Suggest he may need more training.

Or wait it out, see if things improve. I'm not sure how new he is, but I'm sure if he does it enough management will catch on sooner or later.

Spritzy

I second what Karebear said.

Sales Agent Guy

I third what Karebear said. Unless it's obvious he's doing it on purpose, like with Mr. Lazy.

Skittles

Find a way to let your supervisor or manager know. I usually approach that kind of thing with asking for advice on training. As far as the dissapearing thing goes definitely let the boss know, it's much easier to get rid of him before his 90 days is up than after.

Soft Ice Girl

I fourth what Karebear said.
In the meantime, I would wait out if thngs improve- from my work experience, a lot of new people go from "OMG I´m new and don´t know anything, help me, teach me!" to "I know how to run this shit, and there are so many things that I can change!", I may have done that too *cough*. However, when time passes by and the new guy gets used to work routine and figures out why some at first strange stuff is getting done, the problem may solve itself.
I am saying this because of the manager key thing- it seems to be the classical thing where he may have thought that he found a shortcut to improve the system, and probably was astonished that instead of praise for his supersmartastic idea, he got reprimanded.

Jennifer

One of the issues I have with my manager is she is very impatient with new hires. I do all the training, and since she has been there 6 years and everything is second nature to her, she can't understand that training takes time, and no one is going to be up to speed right away - even when hiring a new supervisor. I know it can be frustrating to be involved in training someone who will be ranked above you, but keep these things in mind. There is also a possibility that the disappearances have to do with supervisor duties... or he had a belly ache. Maybe I'm saying this as someone in a managerial position, but I don't see a lot of retail hell happening in this story. :-/

Framed

I'm assuming that at least for now there's another supervisor around, whether this guy is getting keys or not. I agree with Karebear- document document document, but when he disappears, for awhile, you can also call the supervisor and ask if they have this kid running an errand or something for them because you're trying to work out chores or whatever and can't seem to find him anywhere. That way the supervisor is told of the issue, but not in a way that's bus-throwing, and you'll find out for sure if he's being trained for a higher placement.

Hellgreens Slave

There's always going to be someone better than you & someone worse then whom you thought was the worst person. It's a vicious cycle & it'll never stop. But document everything he does, get with your co worker & write everything down. If he's disappearing time him & ask him where he went & what he was doing for XX minutes. What I do when I document my bad employees is just grab a piece of blank paper - on the top I write the date & employee's name & title and then make a time line, for example:

Dec. 2nd 2012
Employee: FNG, cashier

6pm: disappeared for 25 minutes, reappeared at 6:25pm. (insert verbatim of what employee said when asked why they were gone for XX min)

7:15pm: etc etc etc

It's helpful because without written documentation your boss has nothing to go by - and if he's really disappearing ask your supervisors/managers to keep an eye on him.

Grendus the Phone Guy

I definitely agree with what everyone is saying. Document, and make the manager aware in a non-accusatory way ("Do you have FNG doing something else? We can't find him anywhere"). The goal is to make sure that you aren't out to get him, but rather that you're making sure management is very aware of what's going on and to make sure that you have the documented information available so that the higher ups can make an informed decision. Anything else is just turning in to BT.

AlwaysBeNicetoTechSupport

Hey! I agree with everyone else...with an emphasis on Grendus the Phone Guy's suggestion. I have a coworker who's notoriously late, and he's a close friend of mine. So, while I don't want to get him in trouble, I do think it's necessary to draw attention to the times he shows up late or sneaks out the backdoor so no one will notice when he takes a 2 hour lunch. You could do the ultra-ballsy thing and simply call him out on it. "Dude, where the hell are you disappearing to for that long? We got swamped, and you were no where to be found. What gives, man?"

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