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The Consultant Who Was Not A Kiss Ass To Customers...

 

Carolanne whootFrom: Diana

I worked for a company once that brought in a consultant. He was actually, surprisingly, great.

He told us the customer was not always right, that we didn't have to put up with yelling and when it was acceptable to hang up on a customer due to abusive behavior on their side.

We need more like him...

--Diana

 

 

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