Call Center Hell: Give Me Your Social Security Number
I used to work in a call center (for over three years in fact) and while I never personally had a call that bad, there were some days that they got close.
We sold supplemental insurance plans to customers of banks we worked for.
I was once told that apparently I was required to give my SSN to the customer because they were on the DNC list... yeah, I don't think so.
I was stuck on that call for almost fifteen minutes before I could get a supervisor over because we weren't allowed to hang up on anyone, and the guy wouldn't shut up.
Sure, it's 123-45-6789. Have a good day.
Posted by: Sandman2010 | Monday, May 04, 2015 at 07:16 PM