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Call Center Hell: Give Me Your Social Security Number


Call center 1From: Danelle

I used to work in a call center (for over three years in fact) and while I never personally had a call that bad, there were some days that they got close.

We sold supplemental insurance plans to customers of banks we worked for.

I was once told that apparently I was required to give my SSN to the customer because they were on the DNC list... yeah, I don't think so.

I was stuck on that call for almost fifteen minutes before I could get a supervisor over because we weren't allowed to hang up on anyone, and the guy wouldn't shut up.





Sure, it's 123-45-6789. Have a good day.

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