From: Donna

A few times, I walked into our back room to find a customer looking at the boxes. They would then claim "the manager" said it was OK to look at the Hot Wheels before they went on the sales floor (but could never correctly name "the manager.")

Some would go up to a new employee and say, "You have a box of Hot Wheels in the back, can I take a look at it?" (No you can't. We won't sell these until the Hot Wheels on the shelf are sold).

We would also be setting up a new seasonal aisle, have nothing on the shelves on the entire aisle, have it blocked with carts, boxes, even a pallet, and people just HAD to go down that aisle. Even with signs "This aisle closed for section reset," they'd walk around the sign… then want a discount on the brand new merchandise.

--Donna