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July 2015
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September 2015

Dumbass Custys: I Didn't Read The Sign, So It Was Misleading!

 

Dumbass 2From: WhatTheFawkesSay

I work at a grocery store which won't be named. I've been there a couple years and the longest out of anyone else currently working at my location.

We had one of our coolers catch fire/burn out so we took everything out of the adjacent coolers to have them checked out too. Putting everything back in a couple days later, items were placed in different places than they were removed (freedom of display).

So anyway, a customer brings a couple big bags of fancy marinated chicken fajita meat (or something) up to the register and checks out. Before paying, she wants to verify the price on the chicken.

I begrudgingly oblige since she has a history of being a difficult customer. She then proceeds to tell me it's not the correct price and that it's supposed to be roughly half of what its ringing up.

I tell her that I would go check it out while she gets her payment form ready (time is money people). So I casually walk to where the item is located and look at the price. Yep, its ringing up correctly. She had looked at a sign above it (the chicken stuff was literally like a slot over from where it was, we hadn't moved the signs yet) and assumed thats what it was. So I go back to the register and tell her it's ringing up correctly.

Freddy tiltWoman: "Well the sign says its $3.99 and it's ringing up $6.99"

Me: "Sorry ma'am the sign says its $6.99 and the sign for another product was right next to it for $3.99."

Woman: "That's being deceptive, I demand this product for $3.99."

Me: "I'm sorry, it doesn't work like that. If you had read the signs you would have seen that our coolers are mostly empty because we had a fire and are just now getting everything back in them..."

Woman: "You're being deceptive, this whole company is trying to steal from everyone."

I hate being interrupted and being falsely accused of stuff, "Ma'am, if a carton of eggs is under a sign for .89 but says 'Snickers bar,' you don't get to pay .89 for eggs. The sign was for some beef product, not CHICKEN which you have here. Now I can take it off if you'd like, but you're not getting it for $3.99 because you choose to not read the words on the signs."

She looked like she was going to continue arguing with me until the next 3 customers each made a remark about her. She then dug exact change out of her purse in the lowest possible forms. $1 bills and pennies.

I don't care if she ever comes back.

--WhatTheFawkesSay

 


Entitled Custy Hell: "You Should Know That I'm 18!"

 

PET41From: Xanthelei

I had a kid bitch for nearly five minutes about how he was obviously old enough to buy his chew and oh my god you don't have to card me, god.

I finally got his card (he had spent a good two minutes of that slowly pulling it out) and saw he had turned 18 two days before. As in, he still had his under 18 drivers license with the words "Turns 18 on <date>" in big bold letters.

When I pointed this out he scowled and snatched the license back and said something to the effect of, "Exactly, you should know that!"

If I had been working there longer at the time, I would have told him to shut up and leave at the two minute mark. And definitely refused him the sale after his snatching episode.

It's not like we had a hard time selling green Grizzly chew to the rest of the county.

--Xanthelei

 


Pizza Hut Is Being Sued Because The Delivery Fee They Charge Custys Doesn't Go The Drivers

 

Pizzahut

From Eater:

The fees go to the company instead of the workers who actually deliver the pizza.

Surprise: The "delivery fee" tacked onto your Pizza Hut order doesn't actually go to the hard-working driver who lugs that stuffed-crust to your front door. A lawsuit filed by two former employees in New York claims the chain is violating state labor laws by keeping said fees as profit, reports The Daily Gazette of Schenectady.

"The suit alleges that Pizza Hut's mandatory delivery fees give customers the impression that they are part of the tip, but drivers receive no portion of it," says the Associated Press. Attorneys for the two plaintiffs — one of whom worked as a delivery driver for seven years —  "are seeking a class-action lawsuit that would consider all delivery drivers for the company."

The Hut isn't the only pizza chain to get backlash from employees on shady fee practices: Last year, U.K. chain Pizza Express came under fire for keeping 8 percent of its workers' credit card tips, which it claimed was to cover credit card processing fees.

via Eater

  Pizzahut1