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August 2015
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October 2015

Closing Time Nightmares: But I Called!

 

Closed bitchFrom: normal_mysfit

Last retail job I had, I worked at a book, music, and movie rental place. Hours hadn't changed for over a year when this occurred.

A frequent customer called and asked when we close. She was told and it was like 15 mins from the phone call. We told her that we wouldn't hold the store open for her.

In the past she had bullied staff in a couple of different ways. We had numerous run ins with her. She was the type of person that would come in two minutes before closing and then take 45 minutes walking around on her phone talking to her husband about movies. It was annoying as hell. If we didn't cater to her we were in the wrong.

Anyway, she showed up ten minutes after we closed.

She banged on the exit door, tried to pull it open, and called us numerous times. She was told through the door that we are sorry but we are closed, come back in the morning or drop off the movies in the box outside.

She thrn started to yell, scream, cuss, and make an ass out of heself. We ignored her and she finally left.

When she came in the next day to complain, she was told she was barred from the store and to have a nice day.

--normal_mysfit

 


Random Acts of Retail Kindness: Complaining Custy In Line Gets Told

 

Freddy custyFrom: D Kendra

I see that all the time as a customer (other customers being rude to employees in line).

I’ll usually let an employee go before me because I don’t know if they’re on break or going home. If they defer because they’re “just” going home, I don’t insist.

Most of the time, though, they’re grateful to have that extra two minutes for break.

Lately, when I do that, some gal (why is it always a woman?) behind me starts griping about letting an employee cut in line.

The last two times I heard them carping on how “they could have waited like the rest of us,” I turned to them.

I said, “I’m betting ‘random acts of kindness’ aren’t part of your life skills.”

She was so shocked that she just stared at me. I turned away and heard someone snicker behind her.

--D Kendra


"So Why Aren't You Helping With The Lines?"

 

CustybitchFrom: Kyla

I once grabbed a few things after work. Coat over uniform, carrying basket, purse, keys.

I get in line, It’s busy.

The woman in front of me turns around, sneers, and asks me when am I going to open another lane.

I say I’m not.

She asks, "Well, why not? Look how backed up you are!"

Getting really pissy, I turn to her, hold up my stuff, and said, "Sorry, but I already put in 8.5 hours today. I’m going home!"

She just harrumphed and pouted. Really?

--Kyla

 


Job Interview Hell: "I Hate Mexicans" On The Application?!

 

PET43From: tedmchugh

I received an application for a sales/floor position at my hardware store. I couldn't believe what this person had written as to why he left his last job: "I left because I hate Mexicans"!!

At the time, I had two Hispanic employees (one was gay), one from Sweden, one from Ukraine and a couple of "deadheads."

I don't discriminate, plus I feel the more diverse, the better.

So I thought I would have some fun with this bigot.

I called him in for an interview, asked him some questions, then one of my Hispanic employee came over, and that's when I asked the applicant, "So you hate Mexicans?"

His jaw dropped... he couldn't say word... his face was priceless as I ripped his application up and threw it in his face and told him to get the fuck out of my store.

--tedmchugh

 


Whole Foods Revealed Firings With This Internal Memo To Workers

 

1

Whole Foods is firing roughly 1,500 employees over the next two months.

The company's co-CEOs, John Mackey and Walter Robb, announced the job cuts in an internal memo sent to employees on Monday, a source told Business Insider.

"We are writing to tell you directly that we have made the difficult decision to reduce a number of positions across the company over the next two months," the memo reads, according to the source. "So, why are we making these changes now? Over the last few years we’ve discussed ways to make Whole Foods Market an even stronger company in a rapidly changing marketplace. We agreed that we must invest in lowering our prices, marketing our value and standards, and upgrading our technology in order to better serve our customers. "

The job cuts come as Whole Foods faces increased scrutiny for its "whole paycheck" image following an investigation that revealed several stores were overcharging customers for food. 

The company's shares have fallen more than 35% this year. 

Here's the full memo to employees, according to Business Insider's source:

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Dear Team Members, 

We are writing to tell you directly that we have made the difficult decision to reduce a number of positions across the company over the next two months. This will happen primarily through both consolidating and eliminating certain store and regional positions. We do expect some of the affected Team Members will take other positions in the company, and together with vacant positions remaining unfilled, we anticipate that this decision will mean an overall reduction of approximately 1,500 Team Members (1.6% of our overall workforce).  Regional leadership is making every effort to speak to all affected Team Members by Tuesday morning. 

We are committed to treating our Team Members in a caring and compassionate manner, so Team Members who are affected will be paid in full over the next eight weeks as they decide on what option works best for them. This may include transition pay plus a generous severance package above the industry norm, or the opportunity to choose to apply for jobs from the nearly 2,000 currently open positions. We hope many of these Team Members will choose to stay in the company in a new role. For those Team Members who choose to leave, we thank them for their service and contributions.

So, why are we making these changes now? Over the last few years we’ve discussed ways to make Whole Foods Market an even stronger company in a rapidly changing marketplace. We agreed that we must invest in lowering our prices, marketing our value and standards, and upgrading our technology in order to better serve our customers.  

We know this is difficult news because it affects many hard working and dedicated Team Members in our Whole Foods Market family. We encourage you to reach out to your leadership with any questions directly or in upcoming meetings. You can also contact us both at  TMFeedback@wholefoods.com and we will respond.  

We’d like to express our deepest appreciation as we all work together through this time.

John and Walter

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We reached out to Whole Foods for comment and will update when we hear back.

--yahoo.com