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Doofus of the Unspecified Time Period: Acronyms And Lingo

TechTyger had a website (known as The Doofus of the Unspecified Time Period) where he posted stories from Call Center Hell. At our encouragement, he's submitting his stories for RHU's enjoyment!

From: TechTyger

Sadly, that's all of the stories. Here's the last thing I haven't sent.
Tech Support acronyms and lingo: 
MCSE Minesweeper Certified Solitare Engineer
Must Consult Someone Else
BKA Brain to Keyboard Adapter, ie 'user'.
India Delta One Zero Tango error Translates as ID10T, ie 'user'.
Loose connection between
seat and keyboard
Gazinta Plug or socket, or receptacle of some sort. 
The plug from your headset goes into the gazinta.
IUHC Insufficient User Head Capacity



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