Misty Meanor here, with more tales of woe from the world of Retail Hell. In fact, let's make today a double-helping, shall we?
A few weeks ago I had just started my shift, and an older man came up to my register. The moment I said hello to him, he said he couldn't hear well, and asked me to speak up. So I spoke a little louder. This went back and forth a couple more times until I got fairly loud. Throughout the whole transaction, though, he kept saying things to me, and when I spoke back, I got to the point where I was literally yelling things. This, however, was when things began to go downhill.
At some point, he started saying things like, "What are you yelling for?" and "Don't have to yell!" All the while he had a huge grin on his face. Even after explaining why, he still continued to do this to me. I never so wanted to actually scream in my entire life, but I don't feel like losing my job either. The moment he left, I just breathed a huge sigh of relief. I understand if you have trouble hearing, but don't make it into a game like that!
A woman and her two children came in to buy some things, then they left. Apparently, however, they forgot to buy some cough medicine. So the daughter and her younger brother came in to buy it. However, when I scanned one of the boxes, it prompted me for ID, as it's a policy that we can't sell certain medicines to minors. So I asked for her ID and she gave me her learner's permit. Unfortunately, she was just shy of 18 so I had to decline the sale. She leaves with her brother, I think that's the end of it.
A few moments later, the woman comes back in and starts yelling at my co-worker next to me about how they just wanted to buy the medicine and we had no right to refuse the sale. I brushed aside the fact she misgendered me, since I am still presenting as somewhat masculine, but my voice sounded feminine. I tried to explain what happened but she snapped at me, "Was I talking to you? This ain't got nothing to do with you!" The co-worker ended up getting a supervisor to explain what happened, but the mother was having none of it. Throughout the whole purchase she was snapping at the cashier about how her daughter was almost eighteen (this ain't horseshoes, honey!) and how we made things more inconvenient for her.
Bitch, please. If I had done that I would've lost my job and been prosecuted! Whatever your problem is, I dunno, but don't take it out on me or my co-worker!
For now, may all your co-workers be understanding of the law and not deliberately testing your patience!