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Customer Reject of the Day: Difficult Decision is Made

Electronics Store Hell: And Then My Soul Imploded

 

Electronic bestdoucheFrom pizzarollfire,TalesFromRetail

Background: So I work in a popular electronics store that has a mobile department.

I'm just at work, doing work things when I see this enormous bearded man in his 50s storming to my desk. Let's call him Jumbo.

Jumbo: I CANNOT BELIEVE THIS STORE!

Me: ... How can I help you?

Jumbo: I JUST... IT'S LIKE... UGH I BOUGHT THIS PHONE FROM (ourstorename) IN TEXAS AND THEY SOLD ME THE WRONG PHONE.

Now this sets of about a dozen red flags. If they sold him the wrong phone, wouldn't he notice when he was, you know, buying it?

Me: Well what happened?

Jumbo: I said I wanted an iPhone 6 and they gave me THIS!

Jumbo proceeds to shove an iphone 6 in my face. Cue soul dying.

Dumbass 2Me: Well that's... an iPhone 6

Jumbo: NO. It's an iPhone 4 and I wanted the 6! You're as stupid as the guy at the store.

Me: ...alright. Why do you think this is an iPhone 4?

Now, I'm going to go over a little bit about the iPhone. Along the top of the screen there's a bar that gives some information such as time, battery level etc. Along the left side there's dots indicating signal strength, carrier name, and finally data signal type. (wifi symbol/LTE/4G/3G)

So Jumbo here takes his big beefy finger and points at the screen to the "4G" symbol

Jumbo: SEE?! It says 4 not 6!

Cue soul implosion.

--pizzarollfire

 

Comments

Misty Meanor

There's never a boundary to how stupid some people can be.

ThiefOfTime1

As the good person I am I would totally agree to help him get rid of this phone and give him the actual price for a used Iphone 4.
So if you have his contact informations....*nudge, nudge*

TenebrisVenator

Another common call I took when I worked for iFruit was people who had bought the iPhone 5, then thought it was an iPhone 4 because of the 4G symbol at the top. The serial number I asked you for at the beginning gives me all your phone information, I.E. Activation date, model, storage, and I assure you, it's a 5. The 5 was the first 4G capable phone Apple released

Lightning

At least he read the top?

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