Background: So I work in a popular electronics store that has a mobile department.
I'm just at work, doing work things when I see this enormous bearded man in his 50s storming to my desk. Let's call him Jumbo.
Jumbo: I CANNOT BELIEVE THIS STORE!
Me: ... How can I help you?
Jumbo: I JUST... IT'S LIKE... UGH I BOUGHT THIS PHONE FROM (ourstorename) IN TEXAS AND THEY SOLD ME THE WRONG PHONE.
Now this sets of about a dozen red flags. If they sold him the wrong phone, wouldn't he notice when he was, you know, buying it?
Me: Well what happened?
Jumbo: I said I wanted an iPhone 6 and they gave me THIS!
Jumbo proceeds to shove an iphone 6 in my face. Cue soul dying.
Jumbo: NO. It's an iPhone 4 and I wanted the 6! You're as stupid as the guy at the store.
Me: ...alright. Why do you think this is an iPhone 4?
Now, I'm going to go over a little bit about the iPhone. Along the top of the screen there's a bar that gives some information such as time, battery level etc. Along the left side there's dots indicating signal strength, carrier name, and finally data signal type. (wifi symbol/LTE/4G/3G)
So Jumbo here takes his big beefy finger and points at the screen to the "4G" symbol
Jumbo: SEE?! It says 4 not 6!
Cue soul implosion.