Electronics Store Hell: And Then My Soul Imploded
From pizzarollfire,TalesFromRetail
Background: So I work in a popular electronics store that has a mobile department.
I'm just at work, doing work things when I see this enormous bearded man in his 50s storming to my desk. Let's call him Jumbo.
Jumbo: I CANNOT BELIEVE THIS STORE!
Me: ... How can I help you?
Jumbo: I JUST... IT'S LIKE... UGH I BOUGHT THIS PHONE FROM (ourstorename) IN TEXAS AND THEY SOLD ME THE WRONG PHONE.
Now this sets of about a dozen red flags. If they sold him the wrong phone, wouldn't he notice when he was, you know, buying it?
Me: Well what happened?
Jumbo: I said I wanted an iPhone 6 and they gave me THIS!
Jumbo proceeds to shove an iphone 6 in my face. Cue soul dying.
Me: Well that's... an iPhone 6
Jumbo: NO. It's an iPhone 4 and I wanted the 6! You're as stupid as the guy at the store.
Me: ...alright. Why do you think this is an iPhone 4?
Now, I'm going to go over a little bit about the iPhone. Along the top of the screen there's a bar that gives some information such as time, battery level etc. Along the left side there's dots indicating signal strength, carrier name, and finally data signal type. (wifi symbol/LTE/4G/3G)
So Jumbo here takes his big beefy finger and points at the screen to the "4G" symbol
Jumbo: SEE?! It says 4 not 6!
Cue soul implosion.
There's never a boundary to how stupid some people can be.
Posted by: Misty Meanor | Tuesday, November 15, 2016 at 09:13 AM
As the good person I am I would totally agree to help him get rid of this phone and give him the actual price for a used Iphone 4.
So if you have his contact informations....*nudge, nudge*
Posted by: ThiefOfTime1 | Tuesday, November 15, 2016 at 11:23 AM
Another common call I took when I worked for iFruit was people who had bought the iPhone 5, then thought it was an iPhone 4 because of the 4G symbol at the top. The serial number I asked you for at the beginning gives me all your phone information, I.E. Activation date, model, storage, and I assure you, it's a 5. The 5 was the first 4G capable phone Apple released
Posted by: TenebrisVenator | Tuesday, November 15, 2016 at 04:52 PM
At least he read the top?
Posted by: Lightning | Thursday, November 17, 2016 at 01:54 AM