I get a call from a woman and she can't get her computer to boot.
Naturally, the first question that everybody hates comes out first thing: "Is it plugged in?"
Imagine my surprise when the woman honestly and directly replies: "No. The cleaning people accidentally unplugged it."
I blink in surprise then say: "All right ma'am. Could you please plug it in and try to boot it?"
Me: "I'm sorry? No?"
Woman: "That's right... No. It's not in my job description to plug things in. You send a tech person over here and have him plug it in for me."
I stared blankly at the wall for several seconds.
Me: "Ma'am... just to be sure I understand you right... you can fix this problem, for free and immediately, if you plug the cord into the wall. Instead you want me to send a tech to your company to plug the computer in, which will take a minimum of two hours with our current backlog, and charge you a lot of money for his time?"
Woman: "Yes! And hurry up about it!"
So, I had a tech person drive over forty miles to plug the damn thing into a wall outlet. I also told him to have a word with her boss about the incident. Not that our company minds the money, but usually our techs handle big problems that the average person doesn't deal with and doesn't know how to handle; underground lines, servers, and the like. It was for a very minor fix, and someone with a much more complicated problem was sitting on their thumbs waiting for a tech to finish a five second job fix that took half an hour (plus) to drive to... one way...
The tech reported that he talked to her boss, who apparently got a hilariously pained, eye-twitching expression on his face with every detail that spilled out. The boss very stiffly paid the owed amount, turned with military precision, and told (not asked) the woman to meet him in his office. We never got a call that stupid from that company ever again.