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Entitled Custy Hell: But I Want The Sale Price!

 

Entitled StrangleFrom SteveBB10, TalesFromRetail

My electronics store had a sale on anti virus software the days leading up to January 1st. The customer came in January 2.

Me: "Hey is there anything I can help you find today?"

Customer: "Antivirus that's on sale."

Me: (I take them to the section)

Customer: "So I take it I can, get the sale price since these prices are wrong."

Me: "Let me look into that......(come back a little later) unfortunately our sale ended yesterday I won't be able to give you the sale price."

C: "But you were closed yesterday."

Me: "Yes we were."

C: "So why can't I get the sale price?"

Me: "Because the sale ended yesterday."

C: "But the store was closed, It your fault I wasn't able to get it. So you should at least let me have the sale price."

Awesome managersMe: "Unfortunately we were closed yesterday."

C: "WHY WOULD YOU BE CLOSED IF THE SALE WAS ON THAT DAY!"

Me: Because it was New Years."

C: "SO WHY WOULD YOU ADVERTISE THE SALE UNTIL JANUARY 1ST IF YOU WERE GOING TO BE CLOSED?!"

Me: "Because the item is available for purchase off of our website."

C: "This is fuckin ridiculous just give me the sale price." (They start going on about false advertising and breaking the law because the sale was listed until Jan 1st)

Me : "I'll get my manager he may be able to assist you a bit better."

C: "GOOD!"

( I get my manager)

C: "I want the sale price."

Manager : "Sorry as my associate explained we can not give you that price."

C: (Starts throwing a hissy fit and making a scene.)

Manager: "I will not give you an expired sale price. If you have an issue with our sales please take it up with our head office."

C: (Storms off.)

--SteveBB10

 

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