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December 2016
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Discount Rat: I'll Buy This Clearance Item For Half Of The Clearance Price

 

Rhu discountFrom RHUer

I had a lady do this about a tea cup.

It was already on clearance for $6 which is a great deal, considering it was a gorgeous Kate Spade one.

She brought it up to the register and told me she'd only pay $3 for it.

This had never happened to me before. I'd never had a customer so bold as to set her own price for an item. I told her there wasn't any way I could give her that price because the register won't let me.

She said she used to work in retail and in my store even, so she knew that I could change her price. She demanded that I ask my manager.

I called the manager's extension and explained the situation. My manager was just as baffled as I was and told me to tell her no.

I told the customer no, and she said, "This teacup isn't worth $6 to me."

I just looked at her and said, "Well then, I'll just have them put this back on the shelf for somebody else to buy," and tucked it into my "go back" bin.

She huffed indignantly and walked away.

--RHUer

 


Cashier Hell: "It's your job to wait on customers!"

 

Ctarget

From GoldMidnight, Tales From Retail:

I'm a cashier at $Home Improvement store. This story takes place last summer while I was cashiering out in the garden center.

Just for some info, a few feet away from the garden registers are rolls of twine, sheet plastic, and brown paper in case you don't want your car getting dirty when you're buying plants. There was supposed to be about a foot or so loose of the brown paper, but trapped behind a metal bar to make it easier to rip off (in theory). Most of the cashiers, and none of the customers, were ever told about this, so the paper was usually left to just flap in the wind, which was what it was doing on this particularly stormy day. I stepped away from my register and struggled with the paper to get it back behind the bar. I was all of ten feet away from the register, and had only been fighting with the paper for a few seconds when Rude Customer (RC) stepped momentarily into my life.

RC: "I'm ready to check out!"

Me: having just triumphantly gotten the paper behind the metal bar "Okay! Sorry about that, the paper was blowing around."

RC: "You shouldn't step away from your register, you should've been there waiting for me! You're a cashier, it's your job to wait on customers!"

Me: generic apologetic smile on my face "I'm very sorry for the wait."

RC refused to say anything else to me during the transaction, which lasted all of twenty seconds because, if I remember correctly, he had one tiny item that maybe cost $2. After snatching the receipt from my hand, he stormed over to the brown paper, and yanked it back out from the metal bar with a vindictive glare at me.

I just always think it's funny when customers act like they've been waiting hours to be served, when in reality it's only been maybe 20 seconds. And in this case, it was definitely less then that.

--GoldMidnight

 

 


Justice Served: Hot Potato!

 

JUSTICESERVED1From Seriac, AskReddit

I work as a manager at a restaurant and one night I had a guest loudly telling his server that if his fries were cold, he was going to send them back so she'd better make sure it was hot.

I made sure his fries were straight out of the deep fryer and I personally brought out his meal. I guess all the other tables seated around him were watching to see his reaction after his loud performance that he would send his food back.

So I put the meal down and he took one look and dramatically sighed and said the fries were cold.

I replied, "I'm sorry Sir but they're not."

Now he's mad and loudly said, "They're cold. I can tell just by looking at them!"

I replied again, "The fries are hot."

So he says, "Oh Really?"

He dramatically picked up a fry and held it between his thumb and forefinger. He held it in front of his own face while locking eyes with me and squeezed his fingers together.

What came next was something that continues to fill my heart with joy 6 years after it happened. He let out a surprised shout of pain and dropped the fry onto the table. The tables around us who had been watching started laughing and clapping.

His face turned red, he put his head down and didn't say another word.

I just smiled and said, "Enjoy your meal!" and walked away.

--Seriac