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January 2017
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March 2017

Dumbass Custys: You Really Should Ask, Before Eating That...


Dumbass 1From RHUer

Working at a museum where the main attraction is the dinosaur exhibit, we sell a lot of cheap products aimed at children. And we sell a lot of them.

Especially "Dino Eggs."

A grandfather (I presume) and his grand-daughter (once again, I presume. And hope.) came into the shop, always busy, always cramped. And he picks up a Dino Egg for her.

Hands it over. Pays quickly. "No bag, no need."

Lovely, simple transaction.

But just as the till drawer has closed and I am pulling out his receipt to hand him, I've seen him in the corner of my eye tear open the packaging of this "egg", smash open the lovely plastic shell and taken a big shard to his mouth.

He begins to chew, turns slowly to me and only then does he think to ask, "Is this edible?"

"No...!" I gasped. "No, sir. That... that's not edible. You really shouldn't eat that."

The little grand-daughter's face sinks further watching her grandpa spit out bits of plastic into her broken dinosaur egg. A fake dino-egg designed to be immersed in water so that the rubbery-dino toy on the inside can "grow and hatch."

I gave him another... Well, I gave it to his grand-daughter. Best to keep it away from him, he was clearly ravenous.

And this is how products get weird warning labels on them.



College Bookstore Return Hell: "I'm Going To Give You a Bad Review on Facebook"


Jason 008

From K8eCastle, Tales From Retail:

I work at a college textbook store. It was the second week of class, so the "textbook rush" had died down. A guy came in looking irritated and slammed a book down on the counter in front of me.

Me: How can I help you?

Customer: I need to return this book.

Me: Ok. Did you drop the class?

Customer: No, but I found it for a better price on Amazon. You charged me $80 to rent it and Amazon is selling it for $10. You all should be ashamed of yourselves.

Me: You can return it, but unfortunately you missed the cutoff for a full refund on rentals that is stated on the rental agreement that you signed so I can only give you an 85% refund.

Customer: That is ridiculous! You're stealing from me! Check Amazon, you should honor that price instead of trying to take advantage of me.

I looked on Amazon and found the listing in question. It was much cheaper than our copy, but it was also being shipped from a third party seller overseas and the estimated delivery time was 3-4 weeks. This is common and usually the books are either counterfeit or missing chapters which is why they're so cheap. I explained this to the customer and he still insisted that I give him a full refund. When I refused he stormed out yelling

I'm going to give you a bad review on Facebook! You are all a bunch of thieves!

He did, and the owner of my store responded to his review explaining exactly what I had said before and invited him to come back and "work something better out." He never showed up.

I really wanted to comment and tell him that next time he should 1. Check Amazon for lower prices before buying from us and 2. Read the rental agreement before accusing me of stealing but unfortunately I couldn't.



Newbie Narratives: First Day Of Working For A Hoarder


02 NEWBIEFrom Genesis1864, TalesFromRetail

I used to work a second hand store when I was 16. The guy who owned it was very nice elderly man who did a lot of work for the local community. Well, I got the job because a family friend told me he was hiring, but he didn't get into specifics on what it entailed.

So I started my first day as like an organizer/janitor/sales person when no one was around. So when I walked in, I was astonished. There was stuff everywhere, in no order mind you, it was just a jumbled mess of garbage and some cool second hand things.

Well as I was being oriented, this girl, who was about 15 years old came and she was to show me around. As a guy, I usually wouldn't mind this, but she was wearing a completely see through shirt with something I shouldn't even call a bra. In a place of work, that is NOT okay, unless you work as a stripper or something else where showing a lot of boob is needed.

The second and third guy working there were only there because they needed gainful employment after they were let out of jail. All in all, there were horrible to this old man because they used him way too much. They asked, a few days after they were paid, if they could have more money (not that they did any actual work), and he gave it to them! And when he left, they called him a F*** Cheap A** for giving them 10 dollars.

Anyways, as I was working, I came across an old CD case covered in so much hand cream it was like a 14 year old boy on the internet. I also found a yogurt container with yogurt in it. On my way to throw it out, he stops me asking where I was headed. I told him I was going to throw it out. Horrified, he took them from me and said, "You can't throw these out! I can still use them!"

What he would use them for I don't know, but I said okay. Then he threw them on top of everything else he was trying to sell.

When I sorted through everything in the backroom, he somehow found ANOTHER box for me to organize in that room. Though there was no room! Only stuff! Like he didn't have enough, he always found more!

Normally second hand stores have a store room to put things they're not selling in. His store room was his store. He had, no joke, at least 80 mattresses in 40 different places. He was a very nice man, but he couldn't part with anything.

He even refused to sell a man something because HE wanted it! And this all happened on my first day. I never really got used to it, because as soon as one thing would be cleaned, it would be dirty again.