Ok RHU I come to you in the hopes that the community I have come to love through the years can offer me advice through a troubling time.
About a year ago I rejoined the retail world (higher end apparel). Up until 2 months ago I loved where I worked. My co-workers were awesome, my boss (B) was great, my DM was one of the most lovely persons I had ever the pleasure to meet. Then it all came crashing down when The Harpy Bitch Queen from Hell returned (HQ). Apparently long before my time and my amazing DM oversaw my store, HQ had been the DM previously, and oh my how the stories of the terrible atrocities set upon the staff haunted me in my sleep. One story summed HQ up nicely - Once they bullied a female customer into purchasing nearly $500 in merchandise because HQ wouldn't stop chasing her around the store badgering them about all the new products in. The following day that same customer came back to return all the merchandise complaining she had to buy just to get HQ off her case. Naturally when we all found out about the return of HQ, the older staff - B included - were not happy. Morale plummeted and anxiety skyrocketed as suddenly we were overwhelmed with e-mails demanding every minute detail of our workday. If we so much put a toe outside of plan we better damn well have a reason and a plan of action the following day to never let it happen again. HQ loves to blame people for mistakes - they want a scapegoat to pin a bad day on. Where my previous DM was so encouraging, HQ will degrade and humiliate you. I swear it's like a switch flipped in our store because overnight it the whole thing went to shit.
HQ's store visit was the most uncomfortable, blood pressure raising, demoralizing experience I've ever had to be a part of - and believe me the DM's at Gamestop were fucking terrible. HQ belittled and insulted B to their face in my presence. HQ talked down to me like I was a drooling toddler and then made jabs at my personal life when asking me questions about myself. HQ openly mocked a fellow employee about their desire to pursue higher education. Never before in all my years of retail did I feel like a trained circus monkey being whipped to perform for the master. I can only guess that HQ's ability to grind employees into submission is the only reason HQ has held their job this long because "they get results!" (said to me by another store manager). However, my store has been in the red for weeks and honestly I don't think the few remaining people of my once great team have any fucks left to give. (Although I learned today HQ needs to replace 4 store managers in our district now. Coincidence?)
So here stems my problem - I'm pretty much the only key-holder remaining at my work so everything falls to me. B's known for months we needed to hire some new people and I don't think they've held a single interview yet. It seems that B is just waiting for the perfect candidate to just fall from the sky (That's pretty much how I landed my job, 2 key-holders were leaving literally 2 weeks from the day I decided to show up and shop). I really do believe B is looking at those doors too thinking of a way to escape. This isn't the same person that hired me a year ago. It's so sad, and I think B is just done but in their hesitance to hire someone I'm the one that suffers. I'll never get a Saturday or Sunday (and fucking forget an entire weekend!) off as long as this continues, which sucks since I barely get to see my husband during the regular work week.
I am so unhappy at work that every day I just loathe going, and I have zero drive to really do anything besides the bare minimum. What I really want to do is go back to school and go into the medical field (not nursing, think more recovery). I was an excellent student in high school and college and I think it would be a great change for me. My hubs supports my decision and he's even offered to pick up a second job so I can quit and just focus on my studies (I'd never let him do that btw, poor guy works 50-60 hours a week already). The problem with that is my job really helps pay the bills and we've been able to pay down some debt. We still have a ways to go and if I stopped working AND go to school we'd have to really do some serious budgeting and no more real saving or debt reduction.
What would you do if you were me RHU community? Do I give the double barrels to HQ - and sadly in turn my boss (whom I do really like but am really frustrated with) and just take care of me? Do I swallow my pride, think to myself that it isn't as bad as some people have it, you've played this song and dance before, yadda yadda and juggle work and school? I'd say I need a vacation to go clear my head, but that'd easily be more than a month away if we hired someone asap.