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Cashier Hell: Store gets robbed... Sort of

 

NAT

From  RoyalYoshi

Last week, I was working a double shift down at the local drug store. It had been about six hours in a row, and I was about to have my lunch break.

Suddenly, this lady comes up to the register and gets one of those prepaid visas and says she wants 500$ on it. She doesn't appear to be in her purse producing the cash or a card, so I asked "how are you gonna pay for this?" to which she replies "like this" and turns the computer towards her, hits payment, cash, 504.95, and runs out the door.

We've basically been robbed out of 500$. I get on the phone and page "Code 99, we need a post void, stat" (since code 99 means vaguely "security"). The manager literally came running out the office and was hopefully able to do a post void before anything bad happened.

We called up the company that does the cards and told them the number of the card that was stolen, and that we had done a post void. They deactivated the card permanently and set up something to notify us if the card was tried to be used, and to track it.

A notice was posted to all the stores around the district and we haven't heard anything back.

-- RoyalYoshi

 

 

 

Comments

McHell Manager

People apparently are extremely stupid. They seriously don't realize that all it takes is a call to the card company saying "Hey, this person stole this card, please deactivate it?"

TechTyger

If they use it fast enough, they can get away with it, but yeah... one call to my company (if it's one we issued) and zoop, no money on it.

Misty Meanor

Now THAT is what I call brazen!

TenebrisVenator

Ballsy. Stupid, but ballsy

D

We now have to keep all gift cards in our possession until the customer pays, the card is activated, and the receipt prints. It has cut down some of the theft.

D

We now have to keep all gift cards in our possession until the customer pays, the card is activated, and the receipt prints. It has cut down some of the theft.

D

We now have to keep all gift cards in our possession until the customer pays, the card is activated, and the receipt prints. It has cut down some of the theft.

plus.google.com/108073606865059711666

Our system won't (can't) activate the card until after payment has cleared. And good luck trying to get access to the keyboard from the customer side of the counter. There's some seriously broken POS going on there.

TechTyger

In my opinion, 'POS' is not a coincidental acronym for point of sale systems...

Jofur

Please submit all forms in triplicate.

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