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Cashier Hell: No, I can't look that up. I would be horrified I could, and so should you

 

Ctarget

From  vehkandvehk, Tales From Retail:

I've been cashiering for a few years but this was a new one. A young man comes to my register and plops down a pre-made cake from the bakery. He doesn't look high or drunk, but he has an uncertain kind of vagueness to his movements. I ask if he has a store loyalty card. It's not a credit card, just the regular grocery store type of card that gives you discounts on items the store artificially inflates the prices of to get you to use the card.

Customer: "I forgot my wallet."

He hasn't handed the item back to me, he doesn't look apologetic or like he's going to leave. He's just staring at me with his hands in his pockets, so I give him the benefit of a doubt and assume he means he just left his loyalty card behind, so I ring him up.

Me: "If you don't have your loyalty card I can use your phone number."

He gives me his phone number and it goes through.

Me: "That'll be 11.99."

Uh oh. He's still staring.

Customer: "I forgot my wallet. Can you look up my money?"

Me: "Uh... no. You'll need some form of payment to pay. Do you have a credit or debit card on you, or some cash?"

Customer: "No, I don't have my wallet."

Me: "I'm afraid I can't sell this to you, then."

Customer: "Oh. Okay."

He wanders off. I've had people that left their money at home before and had to give the items back, I've even had a person ask if they could just have the item for free, but never someone that thought I had the power to pull up their bank account via a cash register and spend their money for them.

-- vehkandvehk

 

 

Comments

Lil_Tiger42

Reminds me of a dude that we've banned from our shop. He would come in and usually just spend a few minutes on the computer, for which we charge $1.

One day he asks for change for the meter. I'm thinking it's bullshit since this guy doesn't own a car. But, meh, I'll give him change since we were low on dollar bills.

So, I've got the 4 quarters in hand waiting for him to hand over a bill of some sort. He just stands there, staring at my hand. I ask him, "If you need these quarters, I'm going to need a bill in exchange."

He says, "Fine, then, I don't want the change if I have to pay for it. I give you guys so much of my money every day, I'm not giving you guys anything ever again." And he storms out, only to be turned away the next day by my boss, who calls him a crazed animal to his face and that we don't need his business or stink in this store ever again.

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