Dumbass Customers: "My tablet is not clear enough and touch is not registering correctly..."
From Salter91: I work in Retail. Customer came in complaining about their tablet. - Screen not being clear enough, but also not registering touch correctly.... This is what I found:
Posted by Freddy on Wednesday, August 09, 2017 | Permalink
|
Comments (3)
LOL. That reminds me of when I worked for a fruit-themed electronics company doing phone support for all things overpriced. I had a caller who bought a new device and called in complaining that there was a sort-of overlay on the screen of the icons that never went away or changed.
Having been in this line of work for a long time and having seen much worse examples of customer idiocy, it came to me after a minute or so of thought that the caller had never removed the protective film that the products ship with
Posted by: TenebrisVenator | Wednesday, August 09, 2017 at 02:35 PM
I won't lie. I had this happen to me once as a customer with a new laptop. It was about four months later when I realized that there was a protective film over the screen.
It didn't impede my ability to use the laptop. It was more of just a 'huh' moment.
Posted by: StormofDarkness | Wednesday, August 09, 2017 at 09:51 PM
I bought a Kobo H2O (it's great to be able read books in the bath again!) and left the film on it because I kind of like it. Weird for a tech but true - I also left the film on my Nokia until it started to unstick itself and annoy me.
Funnily enough the Kobo is FAR more responsive with the film off. I am fail.
Posted by: Sgtpsycho | Wednesday, August 16, 2017 at 05:50 AM