I work at a makeup counter for a popular brand, within a department store. Our appointments get booked up far in advance, because ya know, that's what we do here.
Woman calls this morning when we open. She is transferred by a switchboard operator to me because it's a department store and she didn't call my line directly.
She had a rude attitude from the start.
Woman: I need to make an appointment for two makeups this saturday.
Me: Sure let me see what we have! pretends to check again just to be polite even though i know we're booked Unfortunately we are all booked out I'm so sorry!
Me: Would you like me to give you the number of our actual store not inside the department store which is just across the corner from the department store?
W: Ugh. Just transfer me to other brand.
Me: I'm sorry I can't transfer calls from the counter.
W: ........... I just got transferred to you.
Me: Yes, by a switchboard operator. At the actual counters we can't do that. I'll just check to see if other brand has --
W: Go get someone for me to speak to.
Me: No one is here yet for that brand, I'm sure they will be in soon if you would like to try back later.
I kid you not almost a full minutes silence and I can just hear her breathe and pretty much hear the gears in her brain working to come up with something to say
W: You are as useless as a blank piece of paper.
I know she was trying to insult me but... thanks lady. Lol.
Just wish she didn't hang up on me so I could have thanked her for the compliment 😝