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Museum Gift Shop Hell: "Isn't there anything more SOPHISTICATED in here?"



From pureleine, Tales From Retail:

This happened a few hours ago and I'm still annoyed. I work at a science-theme gift store attached to a museum. The majority of the store is geared at children but there are definitely LOTS of items that are popular with all ages. An older lady walks in and immediately huffs

"Isn't there anything more SOPHISTICATED in here?" I try to keep myself from laughing. We're a fun gift store for pete's sake, not some high end boutique!

"Well, we have some home decor here, and some nice scarfs, and-"

"I need something NICE for my grandson."

"Okay, how old is he?"


"..." I wondered what kind of 14 year old would be too "sophisticated" to enjoy the dozens of items in the store that were literally aimed at his demographic.

"Um, well, we have some shirts, books, some cool gadgets..."

"Okay, okay. Just give me the name of a nearby store where I can get something nice for my grandson." I guess she just came in here to complain about our merchandise, not actually help her find something.

"Well... What does he like?"

"Just give me the name of a STORE."

Not gonna lie, I was tempted to just say 7/11 or Shell Station but I value my job.

"I can't really find a store if I don't know what he likes." She literally looks at me like I'm an idiot.

"You don't live around here, do you?" I literally almost pearl clutched, now I /did/ move here only 3 years ago but I still know my way around!"

"Sorry ma'am, I don't think I can help you." She gives me /that/ snarky smile that customers give and walks off. Seriously lady, just because you don't know what your own grandson likes, doesn't mean you can act like we're incompetent! Besides, I'm sure he'd like our stuff. >:(






I had this happen a lot when I was working at the bookstore. People would come in looking for a book for a specific-gendered child, and I would just ask, "What are they into?"

"They're a twelve-year-old girl."

"Okay...but what are they into? What do they like? Do they like horses? Magic? Goblins? What?"

I would usually get blank stares. I had a set of gender-neutral titles that I would usually hand out that I deemed to be "safe" so people couldn't scream at me that the book was for a girl or for a boy.

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