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Crazy Customers: Bad Vibes Result In A Physical Attack On Retail Slave

 

02 crazy peopleFrom Bellavanmalice, TalesFromRetail

This happened a few months before the summer started.

Usually we would have one person opening the store in the morning and 2 people closing every night, along with a baker that would begin an hour after we opened and close an hour or so before we close at midnight. Today I was working the night shift with a coworker until I was notified by the opening personnel that my would-be working buddy had to call in sick so we have to find someone to cover for him. Luckily someone accepts (which is extremely rare) and comes in shortly after, relieving the opening person from being there any longer.

My new coworker was a average women with long brown hair tied up and a "strong" posture, she looked like a boss when she wasn't. But she was also a great person to talk to and carry on. We shot shit for hours while we helped everyone we could as quickly as possible. It was a good night. Until SHE came in.

From now on M: myself C: Coworker CL: Crazy lady

A lady walked into the store, she looked like she just got out of a 2 week long hotbox in a van made up of cow shit. It reeked in the store. So much that the baker requested to go outside for a "smoke" even tho we know she doesn't. Either way, the lady grabs the stuff she wanted and comes to the counter to C.

C: Hey there, anything I can get for you today? (Smiling and putting away her things into bags,)

CL: No that's fine, just put the bulbs in another bag.

C: Alright. Not a problem (Does as instructed and puts the light bulbs into a separate bag) that will be money amount

CL: ... I don't like your vibe. (Pays but is glaring at her) you better check your shit lady. Or someone will check it for you.

C: (lays her receipt into the bag with the bulbs in it and passes it to her) O...okay ma'am. You have a great day now.

CL leaves with darting glares back at both of us now. Me and C laugh it off and continue to help more customers. Seems fine right? Incorrect.

10 minutes later this lady busts open the door and makes a b-line for C.

Crazy ladiesCL: I asked for my fucking receipt. Where is it?

C: It's in the bag with your bulbs.

CL: Bullshit. I didn't find it. Now print me another one.

C: (currently helping another customer) I can't right now but I can get it for you in a moment if you would like.

M: I'll take a look in the system for you it shouldn't be too hard. (I say, trying to help the situation and let C help the customers)

CL: No. SHE has to get it as an apology for earlier.

C and M: What?

CL: You felt the vibes! She is not supposed to be in the industry all she does is harass and make people uncomfortable. (People are beginning to see something brew and back away from the counter)

C: (getting a bit confrontational) No worries ma'am, since it seems I was such a horrible employee to give you your receipt I'll grab another one for you. (Lays the receipt on the counter in front of CL)

CL then grabs the receipt and while taking it she rakes her nails deep into C's hand.

C: What the fuck??

CL: The customer is always right. You have the wrong vibe so you should get fired. If I wanted too I would jump over this counter and beat the shit out of you.

C: (standing her ground) Do it. Jump over this counter and we will catch it on tape, knock you out and keep you down for the cops. Now get out before I call them.

Found out later that apparently our "security tapes" had been broken for years. So it never actually recorded anything.

CL: hisses and leaves.

We spend the rest of the night just talking about it. She wrote down all the stuff that had happened and apologised to my manager for that happening. She felt that she was responsible for that. I still have no idea why she thinks that. I have yet to see her at my store again. :(

--Bellavanmalice

 

Comments

Misty Meanor

That's insane.

plus.google.com/108073606865059711666

"Or someone will check it for you."

I think that's the point I would have looked her in the eye and dialed 911. Never, ever, ever tolerate threats. It only encourages them to escalate.

(And if your employer objects to reporting threats to the police, post to Facebook about it, and watch how fast they backpedal.)

TechTyger

This is a repost from a few weeks ago...

Gothchickfla

Either the coworker has a hardcore case of Bitchy Resting Face, or the customer has taken something a hell of a long stronger than weed!

Tech Support Survivor

I've seen a few TT.

StormofDarkness

At least this one is from a few weeks ago. Some reposts happen a week later.

TenebrisVenator

I agree with Google. The second the threats come out, the cops need to get called, or they'll wind up trashing your store and attacking you

Tech Support Survivor

Should have definitely called the cops, or at least security. Woman was a nut job.

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