I've worked as a car prep for a national car rental company for five years. I don't have much customer interaction, but what I get is occasionally memorable.
This tale happened in the first month I stated working, which would be still in the hot embrace of summer. Summer months at car rentals are insanely busy and on top of that I was a new hire, struggling to keep up. I thought I knew how to clean cars, but I didn't know how to clean cars "their" way.
So there I was, waist deep in the back seat of a car vacuuming, when my vacuum suddenly shuts off. I get out of the car to investigate and find it was my assistant manager who turned it off (I hated when she did that).
AM- Do you remember cleaning a red car Monday?
Me- I don't remember what cars I cleaned this morning.
AM- Well, a customer said she found a pill under the driver's seat and she said she's suing because she could have been stopped by police and arrested if they searched the car.
And with my response, the assistant manager turned and walked away without another word and I went back to vacuuming.
Spoiler alert: we didn't get sued.