I'm a cashier at a large department store, and today we had a Veteran's Day sale, on top of a few other usable coupons. Needless to say, it was madness.
My coworkers were telling me that it reminded them of Black Friday. Lines weaving to the back of the store at some points.
When I started my shift my manager approached me before my first customer came over. He told me, "Don't worry about the line. It's going to be crazy the entire time, but we (as in him and the other managers) will be taking care of it. Move at your normal pace and relax, we'll take care of the rest."
And he did take care of it. He and the others manned the line the entire time and our customers weren't cranky about waiting in line. Don't know if this was a juicy enough story to post but to me it meant a lot that our managers put that kind of effort into our store to make it the least stressful it can be, for both employees and customers.
A crazy day didn't seem so crazy anymore.