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Millennial Customers Solve Electronics Store Dilemma with Uber



From trevuori, Tales From Retail:

So I’ve been working seasonal at this electronics store mostly the inventory/merch side of things. Also if people buy big things (TVs, fridges, washers, etc.) and they’re taking them home with them I help bring them up and load them in their vehicle.

So I get a call that this young couple wants this TV in their car, and they’re pulling up right now. So they pull up in this car and I have a feeling it without laying it down. (We avoid laying them down due to the risk of the screen cracking, if they want to they can, but we cannot). When the guy realizes that it won’t fit in the trunk, they move their groceries to the trunk so we can try to just slide it in the back seat. They asked me not to judge them for the large amount of alcohol they had bought. I laughed and said no judgment, it is New Years and I was already wishing I was drinking. The girl joked that maybe they could spare a ginger beer.

We try sliding it in the back seat but the TV is 55” so the extra inches from the box and the styrofoam packaging make it too long to fit without one of their doors being slightly open.

So we slide the TV back out and start discussing options. I mention we could deliver it, but they need the TV today. The guy calls a buddy to see if he has a bigger car, he doesn’t. They mention going down to a certain hardware store and just renting a truck real quick. Then the girl goes ahead and just asks “can we just get an Uber?”

So the guy orders an Uber XL and says he’d be really impressed if it works. We were joking around about how they should tip him pretty well and maybe he’ll do it. The girl laughs and says “we are sooo millennial.” The driver pulls up and the guy goes up and is like “uhhh we have a strange request...” and explains the situation. The driver is more than willing and puts down some of his back seats to slide the TV in and then the guy rode in the backseat with it and the girl drove the car back to their place. I laughed and wished them a happy new year and thought it was just a funny scenario.

TLDR: Couple buys a tv that doesn’t fit in their car and use an Uber to get it to their house.





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