From The Key Oracle:
The forecast is for up to 14” of snow and the storm will start in a couple of hours. This co-insides with my weekly trip to get groceries. Needless to say there is almost no parking in the lot so I take the hint and on my way in I grab a cart from a corral and bring it into the store for me to use.
Good plan because the store is packed and the only thing in the cart area is people complaining that there are no carts. (Well think ahead folks, the lot is filled with carts that the overwhelmed employees have no hope in finding the time to retrieve them, grab one as you walk past it and bring it in to use as I did.)
So I fill my cart with goodies and go to the check-out and see something that I have never before seen in my life. All 12 registers are open. And while they did manage to somehow find 12 checkers they have nowhere near that number of baggers.
So I get into a random line that extends from the register to about 20 feet into the aisle and realize that I am going to be there for a while, no problem the employees are doing the best they can. But all around me there is endless crabbing from other shoppers that this is taking so long and that that they should get some more checkers. (To do what? There are no more registers.)
So as I stand there I notice something I find odd. As each cashier rings up a customer’s merchandise the customer just stands there. When finished the cashier must then bag all of the groceries and then place them in the cart for the customer. Needless to say, this takes a long time and makes the lines even longer.
When it is finally by turn I bag most of my own stuff and as the checker finishes ringing up my last item says, “Hey man, thanks for helping pack, it’s nuts today.”
I reply loud enough for many of the griping customers in line behind me to hear, “Well, helping you helps me get out of here faster so we both win.” He says, “I know, right?”
As I leave I notice the next customer in line complaining about how long this is taking while doing her impersonation of a statue.
Come on, are both of your arms broken?
--The Key Oracle