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Server Hell: Sorry you had to wait because you sat yourself in an empty section

 

Serverhell3

From  Ziaki, Tales From Your Server:

It was a morning shift. Being a steakhouse we are never particularly busy in the morning but it was getting to be about 3 o clock so we were picking up a bit.

We only had one host on and he must have been helping bus a table at the time. A couple walked in, walked past the host stand and sat themselves at a dirty table in a section that had been closed.

I guess another server or two walked past them assuming they had already been taken care of because they had no menus in front of them.

Eventually someone comes up to me and says "Hey can you pick up table 12?"

I looked over at the table. "Uhhh. I guess. Why don't they have menus or silverware?"

"Oh they sat themselves."

"Greeaaat."

So I go over to greet. ME / BL =Bitchy Lady

ME: HI I'm Z. I'll be . . .

BL: YOU MEAN TO TELL ME THAT JUST BECAUSE WE SAT OURSELVES IT TAKES FIVE MINUTES JUST TO GET GREETED?!?!

ME: I apologize for that. Unfortunately you sat in as section that doesn't have a server assigned to it so it took us a minutes to realize that you hadn't been taken care of already. Can I start you off with . . .

BL: BULLSHIT! There was no host! There was no sign that says wait to be seated! I told that guy over there and he did nothing and I told that girl over there and she did nothing!

ME: I'm sorry but actually that girl was the one that let me know that you needed assistance and I came over as soon as she let me know. I apologize again for the confusion. Can I get you something to drink?

BL: You know what!? We'll just go somewhere else. This is bullshit!

I involuntarily threw up my hands. "Ok sorry again. Have a great day." And walked away. If I'm being honest I was happy they left. I did not want to wait on them after that nonsense. I just feel bad for whatever server / restaurant got stuck with them after they left.

-- Ziaki

 

 

 

 


Nasty Ass Thieves: The lengths they will go...

 

NAT

CandlewalkerCecilia, Walmart Tales:

So, I'm new in my store. Jewelrey. Yeah, I know.

So you think that theft happens, it's a thing that all businesses have to deal with on a daily basis. For us, it's particularly bad as it's a small store and a little missing product can have a big impact.

But as an employee I have to walk around and straighten my area once in a while, we have a word for it but I'll stay non-tech for anyone just reading from the outside. As I'm working my rounds I find the remains of theft everywhere, you think it's bad but you don't quite know just how bad and how far people will go to steal something. The stationary and office supplies or School supplies isle for anyone is some of the worst. In my store the Jewelry employees are used as aces and we can work everything but our area so we're not often there. People will walk in there and tear open any packages they have, take items and get away with stealing them like noone is watching. I go into my isle for morning rounds and find makeup packaging, perfume packaging, food wrappers, and even boxes from various condom packages and lube boxes.

Once within the last week, I walk in after helping someone who I will simply address as Home Goods. The entire jewelry isle smells of smoke and I begin to panic, I pull the cashier manager over since shes nearby and she smells it too. After deciding it wasn't an active fire we look around and there is FIVE security tags off watches on the floor, all burned off and the watches gone.

This person was later caught from what I know trying to burn off a Spider Device (The round thing that is an anti-theft device.)

Another time, I'm doing rounds after Just coming in and someone is shifting in the craft isle. I walk up and greet them and they look as if they are looking through the storage bins so I leave them be.

Later when helping Home Goods do some stocking, I find a ENTIRE Lego Set, one of the enormous 50 dollar ones laying in a bin. It was the same set she had in her buggy along with the empty box for a star wars kit nearby. I keep finding these even after informing my manager. This woman is going back and forth and stealing more. She isn't caught from what I know of.

CandlewalkerCecilia

 

 

 

 

 


Fast Food Hell in Canada: "But I'm an American! I want American Change!"

 

FASTFOODHELL

From  jonquillejaune, Tales From Your Server:

I was working cash in a fast food joint. The one you’re thinking of. This was in a Canadian border town so we frequently got Americans wanting to pay in USD. No problem, we had a button on cash that would convert the currency.

So I’m working the breakfast rush and this man comes up and places his order. Everything was fine, he hands me his US dollars, I hand him his Canadian change.

EA= entitled American

JJ= me

EA: what’s this?

JJ: your change sir

EA:What am I supposed to do with this? I want American change

JJ: I’m sorry sir, we don’t keep American money on hand. All we have for change in Canadian

EA: but I WANT American change

JJ: I’m sorry sir, we just don’t have it

EA: I PAID IN AMERICAN AND I WANT AMERICAN CHANGE, NOW GO FIND IT.

At this point on of the managers comes over. We will call him T. Side note, T was a HUGE mafk, 6’7 and built like a brick wall. Gentle giant though, unflappable.

T: What’s the problem sir?

EA: I paid in American, and SHE (points at me) won’t give it to me!

T: I’m sorry sir, we can only provide change in Canadian money.

EA: BLAH BLAH BLAH

T: I’m sorry sir that is all we have

Then EA says, I shit you not:

EA: BUT IM AN AMERICAN!!! I WANT AMERICAN CHANGE!

T is starting to look a little frustrated

T : we can’t do that

EA: WHY NOT

At this T leans way over so he’s on eye level with EA, and says slowly, loudly and clearly:

T: BECAUSE YOU’RE IN CANADA SIR

The guy stomped off and T became my hero that day.

-- jonquillejaune