Vet Sign Shenanigans: This Vet Has Their Thinking Cat On
Customer Service Comebacks: Do You Seriously Not Understand That Businesses Sometimes Run Out Of Things?

Dumbass Customers: "I need a modem!"

 

Dumbass14

From heroiclord, Tales From Retail:

So, this didn’t happen to me, but rather my coworker. This is posted with his permission, and told in the first person.

So I get a call specifically for my position, and this Guy (G) is on the other end of the line.

Me: hello, what can I do for you today.

G: hello, so I need a modem. Do you have any in stock?

Me: yeah, let me go and check the models and prices. (I go and check the prices and time passes). Yeah, the prices are between $60 - $80 depending on the model.

G: really? Wow that’s weird. Usually they are much more expensive than that. Oh, and I also need McAffee antivirus on there and my data transferred over to my new modem.

Me: (????). Sir, I don’t think we are thinking about the same thing. The modem you need, do you plug it into the wall with a coaxial cable?

G: yes

Me: the cable that you connect to the tv?

G: yes

Me: the modem is what you connect to your computer (emphasis on computer) to get internet.

G: yes, that is what I need. And you can put McAffee antivirus on there, right?

Me: (dying on the inside). I think it would be best if you came and so that we can talk.

The guy came in and he was talking about a desktop computer, but he specifically referred to it as a modem. Don’t know how he got that idea, but it was interesting to say the least.

--heroiclord

 

 

 

 

Comments

TechTyger

People have no idea at all what 'the magic box that makes porn happen' is called. The modem, the hard drive, 'windows', 'compaq (Yeah, it's been a while...) / Dell / HP" (As in 'The HP won't boot up.' "Ok, does your computer beep or anything?" 'I don't have a computer, I have an HP, dumbass!') "the monitor", "de ting"...

Kai Lowell

It's blue on de ting, TT. :D

TechTyger

Error: Blue an blue on de ting.
T2: Unable to reproduce.
T2: Partially reproduced: Ting now red.
--
I know that, but it's not what I was referring to. :P "What kind of computer do you have?" "De ting."

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