Okay, so I'm apologizing in advance for some formatting hiccups. Getting these tweet screenshots on the page is a little wonky. But I thought this would be good for RHU discussion. It's entirely voluntary, and no one's asking you to divulge personal information about yourselves. But if any of you were willing to give suggestions (on behalf of yourself or for a friend, you don't have to say) it would be eye opening, perhaps to hear what would help in some cases.

--Ilia