"Why isn't my purchase in a bag?"
Customer Rejects: Chocolate Cake Wins

Barista Hell: "I Don't Know How It's Made, But You Made It Wrong"

 

1 baristaFrom othermegan, TalesFromYourBarista Comments

We have a girl who drives us crazy. I guess you could classify her drink as a cappuccino but there’s absolutely no milk in there. It’s all foam and it has to be bone dry. Like turn a spoon upside down and it stays thick. It’s 2 shots and ~some mysterious amount~ of vanilla flavor. If you make it even a smidge wrong she asks you to remake it. Which would be fine except she doesn’t know how to articulate what’s wrong with it. A common interaction between her and a new person on bar goes like this:

Her: Do you need me to explain my drink to you?

Barista: (looking at her order) no. It’s pretty straight forward in the directions.

Her: (takes a sip) yeah this isn’t my drink! This is sweet milk.

Barista: oh ok. Maybe I added to much vanilla. Do you know exactly how much you want?

Her: I don’t know what’s in it. They just know how to make my drink right!

At that point she always calls over a veteran and has us make her drink. That’s right. A customer tries to redeploy my baristas because she can’t be bothered to know the recipe for her super high maintenance drink

--othermegan

 

Comments

seija

Please pardon my ignorance, but what does it mean when a drink is "dry" or "bone dry?"

Kai Lowell

I *believe* it's when there's lots of foam but no actual liquid milk? My coffee terminology is a bit rusty...

TechTyger

I asked the same thing a while back, and yeah, it appears to be 'all foam'. I'm not sure how exactly 'a lot of liquid with bubbles in it' is dry, but...

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