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Monstrous Customers: IT'S MY BIRTHDAY!

 

MONSTER2

From TheVolmannBrothers, Tales From Retail:

I'm a paint mixer at a hardware store. I help out in the blinds section too since it's adjacent. I can cut blinds, and put through basic orders. That's literally all I can do.

So I go to the blinds section to help some frazzled looking lady. She had scheduled a blind delivery/installation that costed just under $1,000. She had come in and refunded the order, due to her wanting to change her store credit bonus from 5% off to 6 months no interest. (You get these if you pay over a certain amount with the store's credit card.)

So she wants to reorder the order and get the no interest thing. Ok easy enough. What I found out is that if the blinds person makes an order on non-stock items, then when they go to pay for it all that shows up on the receipt is the order number and the total. No item numbers, nothing. And when an order is refunded you have to go into some installation website we use, and only a select few employees have access to said website. I don't, since I'm a paint monkey.

So a few minutes into trying to figure out a loophole, I tell her she can sit down if she wants.

Is this gonna take a while????

No idea ma'am. I'm just helping out over here, so I'm not too knowledgeable of this stuff.

She sighs and looks away. After this point she would barely even look at me, much less talk to me if I asked her something.

After about 7-8 minutes I give up, call the blinds person and ask for her to try and tell me how to do this over the phone. She left lunch half an hour early instead to come out, I felt so bad.

I tell the woman this, she doesn't even look at me, she just shakes her head and grunts.

Maybe 30 seconds after I called the blinds lady the oh so wonderful customer finally uses her words and says

HOW LONG is this gonna TAKE?! scoffs it's my BIRTHDAY! I HAVE PEOPLE WAITING ON ME!!!

Ma'am I just called her, she'll be out here as soon as she can

Again no response, just won't look at me and scoffs again.

Literally a minute later blinds lady shows up, and figures out how to retrieve info on her order. Lady also tells blinds lady to hurry up it's her birthday.

Just because it's your birthday the computer isn't gonna magically do what I want it to, and people aren't gonna magically run at the speed of light to kiss your ass

--TheVolmannBrothers

 

 

 

 

 

 

 

Comments

Jofur

She wanted a free dessert and you to sing and dance happy birthday, while she waited.

Carhop

"Failure to plan on your part does not constitute an emergency on my part."

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