Cashier Hell: She's having a seizure? Can you still ring me up?
From Thexthy Tales From Retail:
Not much back story. As you can probably guess from the title, I'm epileptic and have seizures. Thankfully, my store was actually super understanding of my disability and did everything to help me. This is a mixture of what I remember, and what I was told by my managers what happened.
There is only 1 register in the store where you can get cigarettes/lighters/certain more expensive liquor etc. And I happened to be the one working that register. Everything was going completely fine with the usual customer banter when an aura hit me and hit me hard.
For those of you that are unfamiliar, an aura is kind of a warning sign before a seizure that only you can feel, but can do nothing about. It could be a funny smell, hallucinations, the feeling of slipping out of reality, a number of different things. Anyway, for me, this time, it was the feeling that everything was moving in slow motion.
Last thing I remember was scanning a box of golf balls and the customer requesting Marlboro gold, Then feeling frozen in place (which apparently I actually was) I heard this right before I blacked out.
Guy: Hello? HELLO!?! HEEEEEELLLOOOOOO!?! WHAT THE HELL IS WRONG WITH YOU? I SAID I WANTED A BOX OF MARLBORO GOLD! ARE YOU EVEN LISTENING TO ME?? I CAN'T BELIEVE THIS! MARLBORO GOLD! DO YOU EVEN KNOW WHAT THAT IS?? ARE YOU AN IDIOT?
Aaaaaand then I was gone. I woke up on the floor surrounded by my managers. (One customer was awesome enough to go run and get help.) From what I understand, the whole time I was on the floor having a seizure, the customers in line were watching this and actually bitching to the managers helping me about how I must be on drugs and they still expected to be rung up, despite them trying to explain I was having a seizure.
They were telling the managers to "just step over me" to get their smokes and lighters for them and get to the register, then causing a huge scene when they were refused. They said they actually had to radio security to come and shoo people away.
It just blows my mind that people can act this way. Look, I'm sorry I'm having a seizure and can't get your cigarettes for you, but I don't exactly have any control over this. I think you'll survive without your smokes and lighters for a few more minutes. Makes me sad this is the world we live in sometimes.
Tldr; Had a seizure at work, customers demanded I be stepped over so they can still be rung up.
--Thexthy
Around here people will help you and not do that, unless it's tourist season. This would happen in the summer as the store patrons are 80% tourists like this.
Posted by: Jofur | Friday, June 29, 2018 at 06:06 AM
Are you on meds for the seizures? That's terrible how the customers cared more about the cigs and lighters than they did about you!
Posted by: BH | Friday, June 29, 2018 at 06:09 AM
I have a similar story, not quite this bad, I was the only assistant around and had cut my hand open and had blood pouring down my arm, and I had to stand and serve people with my hand above my head trying to slow the bleeding. Not one customer said they would wait while I got a tissue or anything, they just bitched a little that I made them bag their own crap.
Posted by: Rainbow_crashie | Friday, June 29, 2018 at 06:37 AM
Meds don't always stop the seizures BH, I had hormonal epilepsy when I was younger and the best we could manage was making them less frequent.
Posted by: Kai Lowell | Friday, June 29, 2018 at 09:06 AM
That's awful, Kai. I remember reading about actor Hugo Weaving. He can't drive a car because he is an epileptic and his seizures can be bad.
Posted by: BH | Friday, June 29, 2018 at 11:26 AM
Yep, I was considered ineligible to drive (at least at the time I had no interest anyway.) Now that I've outgrown it/gotten healthier I'd be eligible again.
Posted by: Kai Lowell | Friday, June 29, 2018 at 11:52 PM