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Monstrous Customers: "You told me the shirt was half off!"



From tattooedAngel21, Tales From Retail:

I had this customer buy 67$ worth of merchandise.

cool, easy transaction right? WRONG.

I scan all her items and she has a few BOGO sales that she didn't add. I inform her the shirt is,"buy one get one %50 off" and a pair of shorts for "buy one get one free."

She goes and gets a pair of short for the free BOGO. After I finish I let her know her total was "67$" and this lady says, "where did you get 67$ from?" with the ugliest attitude.

I tell her, "well my computer is technically a calculator so thats how." and then she tells me that I "told her the shirt was half off."

Like these customers don't listen or choose to hear what they want to hear.










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