From Floofyboy Tales From Tech Support :
User: "Hello, my computer is completely frozen, i can't do anything"
me: "Ok well please turn it off with the power button"
User: "There is no power button on my computer"
me: "That's not really possible. What's the computer model. I can send you a picture of the power button."
User: "Its a Samsung"
Me: "That's your monitor. What's the model of the computer"
... I hear background noise where someone seems to be helping the user
User: "Oh we found it! We found the computer's power button!"
Me: "Have a good day"