My wife and daughter went to a drive thru last night. She ordered a dessert pie and sweet tea for her, and a cheeseburger kids meal for our girl.
She got to the pickup window after paying and the worker handed her the wrong order. Meaning completely - someone else's food, not just missing something.
Cashier began arguing with her that she did in fact order it, until she produced the receipt and said nope, she didn't. Oops.
They gave her what she thought was the correct food, but didn't take the wrong order back. She asked verbally that it is a cheeseburger, and the worker said yes. So she left.
She gets to a red light and looks in the bag. It's nuggets. Oh come on!
Back she goes. Gets through the DT again to the window, explains she was just there and was given two wrong orders and asks for the correct one.
She gets handed another bag. Looks in, it's a 6 piece nugget. Noooooo.... **CHEESEBURGER**
Asks for the correct thing *again*. Now she gets a cheeseburger! Yay!
Will they take any of the wrong orders back? No!
So we ended up with two sets of nuggets, one cheeseburger, one tea, one pie, and a breakfast order that was someone else's entirely and wouldn't take back.
Thanks, I think?