Customer Rejects: Krispy Kreme Claims Another Victim
Signage Slip-Ups: Candy Sale

Monstrous Customers: WHAT'S HER NAME?!

 

Monster

From u/da_bae Tales From Retail:

At work today and an older lady comes in, right to the counters for a return. She asks my associate for the customer service number.

Associate asks me if I know what it is. I do and write it down for the customer.

Associate: “Anything wrong with the items you are returning today?”

Customer: “I DON’T LIKE HOW I WAS TREATED WHEN I PICKED UP MY ORDER. BY HER. WHAT IS HER NAME?!”

points to me

Associate: “Her name is Bae....”

I hand the number to the customer and she scribbles my name next to the number and storms out of the store.

My associate and I are confused. I was instantly sweating and wondering what I possibly could have done wrong. Did I accidentally ignore her? I don’t even remember waiting on her!

We look up her order because we can see what time she signed for the items and which associate signed her out. And as it turns out, I WASN’T EVEN AT WORK AT THAT TIME. None of my coworkers that day look similar to me except maybe having brown hair?

How she was “treated” was she wasn’t allowed to cut people in line to check out. Why are some people so miserable?

--u/da_bae

 

 

 

 

 

 

 

Comments

Flutilicious

I've been mis-identified by customers simply because I always wear a pony tail. Another employee wore a pony tail one day and was rude to a customer (she was usually rude but after being there 25 years she thought she couldn't be fired). The customer didn't have a name but said "The girl with the pony tail" and automatically management thought it was me....even though I was on vacation and not in the store for the entire week this happened.

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