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Cashier Hell: “I got a 30% coupon in the mail, but I forgot to bring it with me. Can you still give me the discount?”

 

CASHIERHELL4

From u/Ovaugh Tales From Retail:

I work at a clothing retail store and we just sent out some coupons, including a 30% off, to be used over the next few days. This lady (over 65 years old) comes through with a $25 dollar pair of shoes.

Lady: “I got a 30% coupon in the mail, but I forgot to bring it with me. Can you still give me the discount?”

Me: “I’m sorry ma’am but our policy says you have to have the coupon to use it.”

I then inform her during the promotion we have mystery coupons that will take 15, 20, or 30% off (and the vast majority are 15%) she bitterly takes one.

Lady: still bitter “Well I would never lie about something like that. That’s not what I do.”

Me: “I never said you did ma’am. It’s just our policy.”

The coupon she took is, of course, 15% off. And now she’s incredibly bitter. Even more so than before.

Lady: “YOU KNOW WHAT? ILL JUST COME BACK WHEN I HAVE THE DAMN COUPON. FUCK THIS STORE.”

Me: “Alright ma’am, have a nice day!”

It happens more than I like to admit. It’s common knowledge you have to have the coupon to use it, right?

--u/Ovaugh

 

 

 

 

 

 

 

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