So I work at a retail store that specializes in men’s & boy’s clothing, and we’re very busy because school is starting soon so everyone is buying ‘back to school’ clothes.
I was helping out a mother and her two kids who were very needy, the boys’ DID NOT want to be shopping and their mom did not want to put up with their attitude. No one was happy but I was trying my best to make the experience easier so that way they could leave.
Finally after what seemed like hours I got them to the registers, they thanked me for my time and they were on their way. Thank God.
When I was off work I went to an office supply store close to the mall to buy some things that I needed for the store. When I was shopping I felt a tap on my shoulder, when I turned around I saw that it was the mother and the two boys from earlier. Crazy mother is CM, and I am M.
M: “Oh hi! Funny running into you here haha”
CM: “Where do they keep the folders?”
I try not to roll my eyes.
M: “I’m sorry I have no clue, I feel like they’d be with the bin-“
CM: “What do you mean you have no clue you should know!”
M: “I’m sorry ma’am, I’m not familiar with this stor-“
I get cut off, AGAIN.
CM: “THAT’S SO UNPROFESSIONAL HOW DO YOU NOT KNOW?!”
M: “This isn’t my store. I do not work here”
CM: “Yes I know that but aren’t these stores the same thing?!”
M: “No? I’m sorry but I can’t help you, have a good night.”
CM: “WHAT DO YOU MEAN YOU CAN’T HELP ME?! YOU’RE A RETAIL WORKER! YOU’RE SUPPOSED TO KNOW THESE THINGS! ALL THESE GODDAMN STORES ARE THE SAME”
At this point an employee came up to help her and she was shouting about how retail workers and stupid and rude etc.
TDLR; I helped a customer at my store, she expected my help at a different store while I was shopping.