Monstrous Customers: You’re giving me attitude
From u/SlothIsGreat Tales From Retail:
So today I was working my shift and I was almost about to go on my break. I had to wait for my manager to come back to do so. Meanwhile I’m still ringing people up. This lady and her daughter come to my register and this is the exchange. M: Me BM: bitchy mom BD: bitchy daughter
M: hello! How are you?
BM: good how are you?
M: I’m fine. Do you have a rewards card with us?
you get the gist let me get into the good part of this. I just finished doing her account information
BM: do you have any coupons at the register that I can use?
M: No I don’t the only coupons out are the ones mailed to the houses
BM: Really? They usually give one to me.
(We are supposed to throw away our coupons. No one really does unless directed by a manager. I don’t give out coupons unless it’s needed so me saying I didn’t have any coupons was obviously a blatant lie)
BM: Scrolls through stores website to find coupons
(We don’t have coupons online. At all.)
BM: Will this work?
shows me an online shopping code
M: no it won’t it’s for online shopping only.
BM: and you can’t use it in store?
M: no because typing in random letter and numbers isn’t something our system will let us do. It has to be a barcode.
(At this point Im over this transaction and my voice goes from happy cheery to dull and monotonous)
BD: You don’t need to give us attitude
BM: yeah really
M: I’m not giving you attitude
BD: I work in retail I know what you’re doing
(Bitch I don’t care if you work in a fucking gas station bathroom or a multimillion dollar company, you’re place of work is not relevant)
BM: I want to speak to your manager
M: manager can you come here?
(Manager gives discount to people and tells them they need to have a barcode coupon with them next time they come in. You know the usual spiel)
I finished up the transaction. My manager has already come back and I clock out. BM is coming back into the store and rushes to the fitting room looking for something (I’m surprised I wasn’t halfway out the door at that point) she then approaches me as I’m by my register about to buy something
BM: Did I leave my sunglasses here?
M: looks around register quickly no you didn’t
And she leaves.
I really hope she dropped them underneath her car tire and broke them. That’d be the best good karma for a retail worker.
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