I work at one of the large home improvement stores, usually at the return desk. The way our system is set up, we can look up a purchase if the customer has the receipt (obvi), if they don’t have the receipt we can look it up with the credit or debit card they paid with, their checking acct number if it was a check, their phone number if they gave it to the cashier at the time of purchase, or their member card if it was scanned at the time of purchase. I’ll be me (duh) & she’s old lady (OL)
Me: Hey, how can I help you?
OL: I need to return these bulbs
Me: ok, do you have your receipt?
OL: annoyed no, I don’t have my receipt
Me: ..ok, how long have you had them?
OL: I don’t know!
Me: Do you have a member card?
OL: more annoyed No I don’t!
Me: dying inside well how did you pay for them?
OL: I don’t remember! shoves bulbs further across counter can’t you just look it up with my social?!
o_O ...where would we have even gotten your social from? 😭 I mean do you just causally give your social out at every store you go to? 😂🤦🏾♀️